Maint Contents

39xx Flash Download
Upgrade Avaya/Nortel M3900 series digital sets to re-enable (eg. after a CS1K upgrade to Rel. 7.5) certain softkey features (transfer, conference).

Backup the Linux Base
Perform system backup of the Linux Base and its Applications

Cleaning PBX Air Filters
How to clean Nortel Meridian PBX Large System Column Air-Filters

SSC Archive Database
How to Archive (backup) and Install (restore) a Customer Database to/from a Meridian Option 11.

SSC Database Backup
Avaya/Nortel Small System (Option 11) Customer Database Backup Procedures.

Buffer Overflow Errors
ERR0030 and ERR0180 messages indicate Buffer Overflow problems, and can be generated by defective PBX equipment such as Line, Station, Net and/or Controller Cards.

Cause Codes (ISDN)
When a call on a ISDN digital trunk ends, including normal clearing, a cause code is generated.

Change CPPM Core Side
How to resolve PBX HA system booting with two CORE 0's after a power failure

CPP II Health Status
Add up to get total Health on each side

CPMG Bios Update
A CPMG card (NTDW59BAE6 or NTDW56BAE6) may not reboot after a power cycle or front panel reset.

CPPM Pack Boot Failure
If a CPPM pack is fitted with a pre Jan 2011 Micron memory module, it may fail to boot after a power cycle

Call Server FTP backups
How to create and schedule FTP backups from your Call Server

CS File Transfer Protocol
Sending Files to a Communications Server with File Transfer Protocol (FTP)

Call Trace
Using LD 80, two types of CS1000 call trace are available: Snapshot (TRAC), and Enhanced (ENTC)

Identifying MSDL's
The difference in CS1000E and CS1000M MSDL hardware

Reset CS1K passwords
Procedure to reload the default accounts and passwords

Reset MGC passwords
Procedure to reload the default accounts and passwords

Default Password Finder
A small collection of some PBX Room equipment default passwords

Security Domain Status
To check the security domain status of all devices (elements), use the command: stat ucm

DTI/PRI Maintenance
DTI/PRI Maintenance commands in LD 60 and LD 96

E1 PRI (ISDN) DPNSS - Reset Procedure
Use the following procedure to disable and re-enable a troublesome E1 PRI running DPNSS (used as a tie link between different PBX's)

E1 PRI - Reset Procedure
Use the following procedure to disable and re-enable a troublesome ISDN PRI circuit.

Enabling an MSDL
LD 96 is used to test and maintain D-Channel links.

Fiji Ring Status
A Dual Ring Fiber Network replaces the older IGS cards and module, and expands an Option 81/81C from 5 to 8 network groups, or from 160 to 256 loops.

SSC Format PCMCIA
How to format a PCMCIA card in an SSC faceplate slot.

Survivable Media Gateways
A feature of Geographic Redundancy, whereby a Media Gateway can register with an alternate Call Server in the event of a failure.

CS1K Weekly Health Check
The following PBX status checks should be performed at least weekly.

High Speed Pipe
The High Speed Pipe (HSP) provides standby Call Server redundancy

Deciphering INI Codes
Why did the system INI? Refer to the FAULT CODES section of the System Messages Guide

Option 11 Stuck in INI loop
If the PBX is caught in an INI loop and not booting, suspect corrupted files on the software daughterboard.

CS1K IP Address Change
Changing the IP scheme of a 'working system' is a daunting task! Here are some things to remember.

ITG HEX display Codes
Integrated IP Telephony Gateway Trunk 2.0 ISDN Signaling/24 Port, the HEX display indicates card status or a fault condition.

Remote Backup and Restore
Avaya/Nortel PBX Remote Small System (Option 11) Database Backup/Restore Proceedure using LD143

Linux Base Password Reset
Procedure to recover Linux Base root/admin2 passwords

Option 11 Maintenance
This is a general maintenance procedure for testing the complete Meridian Small System PBX.

Maintenance Telephone
A maintenance telephone allows you to send commands to the system

CS1000E Health Check
This is a general maintenance procedure for testing a CS1000E PBX.

M1/SL1 Maintenance Loads
Maintenance software loads and commands for Meridian PBX hardware.

SL1 Maintenance
This is a general maintenance procedure for testing the complete Meridian Large System PBX.

Maintenance Loads
Overlay programs required for performing system diagnosis and maintenance.

Meridian PBX Routine Maintenance
Please note the following PBX and PBX Room routine maintenance recommendations.

Meridian Daily Routines
The automatic daily running of diagnostic overlays helps to identify and correct faults before users become aware of them.

Meridian Network and Signaling Diagnostic
This program is used to maintain Network loops. It may be run in background, loaded during the daily routines, or loaded manually.

MG1010 Air Filter Cleaning
You must perform a regular monthly inspection of the air filter to avoid and air flow issues which may cause overheating.

MGC Command Reference
Avaya/Nortel Media Gateway Card commands available from the OAM and LDB shells

MGC Geo-Redundancy
Survivable Media Gateway (SMG) Settings for Geographical Redunant Systems

D Channel Monitoring
This tip is very useful for checking incoming/outgoing digit patterns for DID calls on PRI circuits.

Suspected Trunk Trouble
A quick check to diagnose trouble on analog DID trunks is to check the Last Date of Incoming Call

Change an Option 11c TID
A temporary workaround to get a new Meridian Mail working in an emergency

Periodic Maintenance
A Maintenance Data Log Chart for PBX Room Equipment.

Using PingInfoView
Using PingInfoView, a Ping monitor utility, to continuously check that media gateways and other devices are online.

2.0 Mb PRI Maintenance
List or Reset PRI error counters in LD 60 with lcnt rcnt

M1 Password Recovery
How to remotely recover Option 11C admin passwords.

UCM Registration Commands
The full list of commands used to register, unregister and check registration status for Avaya/Nortel VxWorks-based servers and devices.

CS1K Rel 6 - Linux Command Line Notes
Linux Command Line Notes

CS1K Rel 7 - Linux Command Line Notes
Linux Command Line Notes

SSC Database Restore
Small System (Option 11) Customer Database Restore Procedures.

SSC Expansion Cabinets
There are five kinds of fiber expansion daughterboard, and four kinds of IP expansion daughterboard

Reloading a Small System
Small System software installation using a Software Delivery card and the Software Installation Program

Check Registered Elements
Follow this procedure to check the status of elements, and re-register if necessary.

System Message Lookup
Nortel Meridian / Avaya CS1000 System Messages

UCM Password Change
Changing the CS1K password in no longer done in LD 17, but in the UCM.

UCM Password Reset
Procedure to reset UCM Admin (secure domain) password

UCM Status/Restart
If you're having trouble logging in to a CS1K or Element Manager (Rel 7.5), restarting the Jboss application from the CLI often helps.