CS1000E Health Check
A general guideline for checking a CS1000E. Fine tune as necessary for the system you are working on.
Look up system messages and investigate any faults found before moving on to the next command.
| Load | Commands | Notes |
|---|---|---|
| LD 135 | STAT CPU
STAT HEALTH STAT IPL STAT GR |
Check the state of the CPU(s) and in HA that they are redundant
Make sure the total health on both CPUs matches (health 14 is good) Check status of links to MGC's Survivable Media Gateway status (if Geo-Redundancy enabled) |
| LD 137 | STAT ELNK
STAT HSP STAT |
Display the current active ELAN information
Check High Speed Pipe is set to auto-negotiate Get status of IOPs, CMDUs, MMDUs and Ethernet |
| LD 117 | STAT SS
STAT UCM SYS STAT IPMG STAT ISET ALL STAT NTP |
Sig server status (see registered set counts and VTRK status)
Show UCM registration status for all system elements. MGC registration uptime (shows if a media gateway is rebooting) Display registered IP sets Check NTP status, otherwise, use TTAD in LD 2 |
| LD 2 | TTAD | Display system date and time, if not using NTP. STAD to set. |
| LD 48 | STAT ELAN
STAT MSDL STAT TMDI |
Status of any AML links, eg: CallPilot
Status of any MSDL cards (or in LD 96) Status of any TMDI cards (or in LD 96) |
| LD 60 | STAT
LCNT loop SSCK loop shelf |
Status PRI/DTI loops and channels
A healthy PRI will indicate all zeros (no alarm counts) Make sure media gateway clocks are enabled and locked |
| LD 96 | STAT DCH | PRI D channel status. MAP DCH to print MSDL's. |
| LD 22 | PRT AHST (PHST) | Print history buffer, look for any errors in nightly routines |
| LD 43 | EDD | Confirm a datadump successfully completes (no disk errors) |
Health:
The CPP health is an accumulation of various hardware and IP related factors. In normal operation both cores should have an equal health. If the active core health drops lower than the inactive core, the cores should switch. The actual number varies from switch to switch due to several factors including the following:
- Number of core/net cards
- Number of network groups
- Number of connected IP devices
- Core type and software release
- Hard Drive Redundancy state
- System XSM connection(s)