Mike's PBX Cookbook

Norstar Contents

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Common Telephone Features
Norstar/BCM telephone user guide for basic functions, such as initiating and transfering calls, conferencing, paging, call hold and call park,

Norstar Programming - Changing the DN
Norstar Programming - Changing the DN

Customize Your Telephone
How To Customise Your Norstar/BCM Phone

Norstar Desktop Assistant
Download and install Norstar Desktop Assistant, a Windows application used to create customized button labels for Norstar phones.

Enhanced ATA Access Codes
Enhanced Norstar ATA, ATA2 (Analog Terminal Adapter) Access Codes

Norstar External Call Forward
Using a destination code to access the trunk allows External Call Forward. At least 4.1 software is required.

Norstar Hunt Groups
Programming steps required to setup a Hunt Group for a Norstar PBX.

Norstar ICS Glossary
Glossary of Norstar Features and terms

ICS Port Numbering
The following tables detail the default line, port, and DN numbering for Norstar ICS systems.

ICS Wiring Charts
The following wiring charts describe the three ICS connectors: 1, 2, and 3.

Norstar Programming - Adding / Removing a Line
Norstar Programming - Adding / Removing a Line

Norstar Programming - Changing a LINE Name
Norstar Programming - Changing a LINE Name

Norstar Programming - Music On Hold
Norstar Programming - Music On Hold

Norstar FAQ
Norstar FAQ

Typical Norstar BOM
The following tables show part numbers, descriptions and unit prices for a typical Norstar installation.

Norstar E&M Setup
The following notes apply to interfacing a Norstar with a Motorola Vanguard 320 VoIP Gateway, but may be adapted for other E&M (tie) applications.

Norstar Feature Codes
Norstar Feature Codes

Norstar Compact Integrated Communications System
Norstar Compact Integrated Communications System - Product Information.

Norstar Line assignment
This setting allows you to assign physical trunks and target lines (not line pools) to a telephone

Norstar Line Pool Access
This setting allows allows a telephone to access one or more of the fifteen line pools available

Changing the Night Mode Time on the Norstar
Changing the Night Mode Time on the Norstar

Norstar Programming Overview
An overview of the programming levels available to a Norstar system installer or administrator.

Norstar Components and parts
Norstar Components and parts - pictures and descriptions.

Norstar ICS Compatible Phones
Norstar ICS Compatible Phones

Programming Overlay
Norstar Programming Overlay, and information.

Programming Tips
NORSTAR ICS Programming Tips

Norstar Cause Codes
ISDN Cause Codes or Call Clearing Codes

Norstar Debug Mode
How to enter Norstar DEBUG.

Norstar RAD - Password Reset
You can not log onto a RAD without the password. If unknown you must reset the RAD password. There are two ways to do this.

Norstar Remote Tools
Download and install Norstar ICS Remote Tools 10.0, plus FastRAD quick setup guide.

Norstar Restriction Filter Programming
You create a filter by defining the dialing sequences that are denied.

Norstar Programming - Changing a Name on a Phone.
Norstar Programming - Changing a Name on a Phone.

Norstar Programming - System Speed Dials
Norstar Programming - System Speed Dials

Norstar Programming - Target Lines
A 'Target Line' is the way to make Norstar Direct Inward Dialing (DID) work

Norstar Programming - Programming Time and Date
Norstar Programming - Programming Time and Date

Norstar Trunk Module Line Numbering
This table is useful for finding default trunk module and cartridge line numbers.

Norstar Programming - User Speed Dials
Norstar Programming - User Speed Dials