Common Telephone Features
To Call an Extension:
- Lift handset or press an Intercom key
- Dial the extension number
To Use Voice Call:
- Lift handset, press Voice Call key or press the Feature button, then press 66
- Dial the extension number
*If person is on the phone, Voice Call will not work
To Call an Outside Line:
- Lift handset or press Intercom key
- Dial 9 followed by the telephone number
(Depends on system configuration, may not be applicable)
To Place a Call on Hold:
- Press the Hold key
To Retrieve a Caller Held on Your Phone:
- Lift handset
- Press the Intercom key or line button that has the flashing triangle next to it
To Transfer a Call:
- While a caller is on the line, press the softkey under the word TRANSFER in the LCD display or Feature70
- Dial the extension number of the person you are transferring to
- You may announce the call at this time by waiting for the called party to answer
• Press the JOIN softkey to complete the transfer
• Press the RETRY softkey to enter a different extension
• Press the CANCEL softkey to return to the caller
To Park A Call (Puts a call on hold so that it can be picked up from any telephone on the system):
- While a caller is on the line, press the Call Park key or press the Feature button, then 74
- Look at the display to see where the call is parked, the display will show a 3 digit park code
- Hang up the receiver
To Retrieve a Parked Call:
- Lift handset or press the Intercom key
- Dial the park code (Example 101, 102)
To Page:
- Lift handset
- Press the PAGE key or press the Feature button, then 611
- Make your announcement
- Press the Hold key
To Turn On or Off Do Not Disturb:
- Press the DND key or press the Feature button, then 85
- To turn it off: Press the DND key or the Feature button, then #85
To Make a Conference Call:
- Make or receive the 1st call
- Press the Hold key
- Place 2nd call
- Press the Conference key or press the Feature button, then 3
- Press the Intercom key next to the held first call
To Pickup a Specific Ringing Extension:
- Press the Call Pickup key or press the Feature button, then 76
- Dial the extension you want to pick up
To see the Call Duration Timer:
- During your call or just after your call
- Press the Feature button, then 77
*This will show you a "static" duration of your call
To Use Last Number Redial:
- Press the Last No. redial key or press the Feature button, then 05
*This will redial the last number you called
To Check to See What is Programmed On a Particular Button:
- Do a "Button Inquiry" by pressing the Feature button, then *0
- Hit the button you want to check and it will show in the display what is programmed there.