Mike's PBX Cookbook

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Backup/Restore NAM programming
Follow this backup/restore proceedure for NAM (voice mail) programming.

Backup NAM capabilities
Any time the NAM has been upgraded to 4 channels or more you should back up the capabilities file.

Custom Call Routing Setup
A quick guide to setting up a Norstar NAM Custom Call Routing (CCR) tree.

How to connect a laptop or computer
to NAM, Startalk CAN / Mini / Flash, SMDR, & RAD (Norstar equipment)

Shutting down the NAM
The Norstar NAM (voice mail) must be shut down correctly.

Hidden FEATURE 993 Options
Hidden programming feature options for the Norstar Voice Mail NAM

Laptop/PC Serial Port Connection to NAM
To connect your laptop using the serial cable to a NAM 3.0 follow this proceedure.

Norstar NAM - FAQ
The Norstar NAM (voice mail) Frequently Asked Questions.

Voice Mail System Administration
NAM Voice Mail System Administration options available with FEATURE 983

Norstar Mail - Locked out
A forgotten password cannot be recovered, but it may be reset by the System Coordinator.

Norstar Voice Mail Reports
You can connect a printer to the parallel port on the NAM (Norstar Application Module), and print reports. This is very useful for showing Norstar Voice Mail programming, status and the available message time.

Administrative Programming for Norstar Voicemail
Programming must be done from any M7310, T7316, or M7324 model phone set.

Norstar - ATDN and Business Status
Basic end-user guide to Norstar Mail features.

Norstar Common Voicemail Features
Basic end-user guide to Norstar Mail features.

Norstar - Recording a Greeting
Basic end-user guide to Norstar Mail features.

Norstar - Setting the Business Hours
Basic end-user guide to Norstar Mail features.

Norstar - Setting the Answer Lines Status
Basic end-user guide to Norstar Mail features.

Norstar Voice Mail Glossary
Glossary of Norstar VM Features and terms

Norstar Voice Mail (NSVM) - User Quick Start
Norstar Voice Mail - User Quick Start

Voice Channel Status
To check Norstar Mail Voice Channel Status, follow this proceedure.

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