Backup/Restore NAM programming
Backing up NAM programming
Before you begin, ensure you have a number of blank IBM formatted 1.44 MB 3.5" floppy disks (Approx. 8 will be required).
When backing up programming the NAM will be out of service. Perform a backup as follows:
1. Feature 983 2. Log: enter the system coordinator mailbox number and password Press OK 3. Admin enter 22 4. Backup press CONT 5. Insert disk 1 insert a blank disk into the floppy drive press OK 6. Insert blank disks into the floppy drive when prompted. A backup can use several
disks depending on the amount of programming in the NAM. Number and date the
disks as you are prompted for them.
7. When the backup is complete you will be prompted for the first disk again to run a
self-test which ensures all files have been backed up.
8. Backup complete press OK to end session store disks in a safe place!
Restoring NAM programming
If NAM programming is lost, or the NAM is replaced, perform a restore as follows:
1. Feature 983 2. Log: enter the system coordinator mailbox number and password Press OK 3. Admin enter 33 4. Restore press CONT 5. Confirm restore? press OK 6. Insert disk 1 insert disk 1 of the backup set into the floppy drive press OK 7. Insert the appropriate backup disk into the floppy drive when prompted. 8. Restore complete All programming has been restored press OK
Rebooting the NAM
After you have completed the restore proceedure, you must reboot the NAM. The reboot option offers four choices: Graceful, Quick, Immediate, and Scheduled. The Graceful option allows an application (eg, voice mail) to terminate existing calls before shutting down and restarting.
When you reboot the Norstar Voice Mail you should use the Graceful option. However if the system does not respond to the command, try using Quick.
1. Feature 915
(If F915 does not give a Password prompt, try feature codes
from F910 to F949 until you do get a Password prompt)
2. Password - enter 2223772# (ACCESS2) 3. ACCESS Server - press NEXT until the display shows: 4. System reboot - press SHOW 5. Reboot type - press GRACE 6. Reboot graceful - press YES
The display changes to show "Rebootong..."