Mike's PBX Cookbook

Setting the Answer Lines Status

When Answer Lines is enabled, Norstar Voice Mail answers all incoming calls and presents each caller with the Company Greeting and Automated Attendant Menu. You can designate whether or not Norstar Voice Mail answers your company lines. When Answer Lines is disabled, Norstar Voice Mail will not answer incoming calls. All incoming calls must be answered and routed by your Operator.

1.    Press Function 982

2.    Enter the password: 67372867 (operator), then press OK .

3.    Press NEXT

4.    Press NEXT

5.    Press CHNG

When Answer Lines is set to N the display shows: Disabling...
When Answer Lines is set to Y the display shows: Enabling...

6.    Press Rls to end this programming session.

Pswd:
RETRYOK
Atdt avail: N
CHNGNEXT
Business open: N
CHNGNEXT
Answer lines? N
CHNGNEXT