Mike's PBX Cookbook

Installing Languages

If the server is functioning but the voice prompts are not playing, re-install languages to try to fix the problem. Languages will also need to be installed on a new installation, or after re-imaging CallPilot. The 'Configuration Wizard' automatically runs on first start-up.


  1. Login to 'CallPilot Manager', and click Configuration Wizard.
  2. At 'Configuration Wizard Welcome' ➜ click NEXT
  3. At 'Configuration Mode' ➜ select Express Mode, click NEXT
  4. At 'Express Configuration List' ➜ select Language Installation, click NEXT
  5. At 'Language Source Directory' ➜ enter the drive letter with the Language files, click NEXT
  6. At 'Language Installation' ➜ select the language(s) to install (primary and/or secondary), and click NEXT
  7. At 'Ready to Configure' ➜ click FINISH
  8. Wait for the 'Progress Information' dialog box to indicate installation is complete.

    It can take 10 to 15 minutes to install each language.
    When finished, you are prompted to restart the server.

  9. Restart the CallPilot server.
  10. Test the system to ensure it operates as expected.

Config Wizard Welcome

Configuration Mode

Express Config List

Language Source

External Drives:

Some external USB CD-Rom drives refuse to function from a 202i USB port, after CallPilot is installed. A powered USB hub may solve the problem, or alternatively you can copy the Language CD to a USB thumb drive (or a mapped network drive), and install from there. It's only necessary to copy the directories with the language(s) you want to install from the CD.

Opening the flashnames.dat file in a text editor reveals:

1033 ameng.asr
4105 ameng.asr
2057 ukeng.asr
1036 french.asr
3084 french.asr
1040 italian.asr
17 japanese.asr
1031 german.asr

Copy the .lng and .dat files, plus the appropriate language (lang) directories to the USB thumb drive, or network shared folder.
For example: copy lang1033 and lang4105 directories for American English. The languages will install much faster from a USB drive!

Home » Vmail » Callpilot » Cplangs