Load Patch procedure
There are TWO kinds of VxWorks patches:
- Deplist - Dependancy List: platform specific system patches for the core equipment (Call Server).
- Loadware - PSDL (Peripheral Software DownLoad) firmware files for specific peripheral equipment.
Patches are downloaded from Avaya's Enterprise Solutions PEP Library (restricted access).
- If you have network access to the Call Server, use FTP to copy the files, and patch remotely! See down below...
- If you have physical access to the Call Server, you can avoid all the FTP fun and games, and copy the files locally!
Patching can be service affecting, so perhaps don't do it at 9am on a Monday morning!
With High Availability systems, it's possible to
split cores in LD 135, patch the inactive side,
cutovr, check everything is OK - then patch the newly inactive side, and finally re-
join again. Be careful of this approach with different MGC loadware versions though.
Finally, don't forget to
edd (LD 43) before and after patching.
- Copy the patch zip file onto a compact flash (8.3 name), and place it in the Call-Server front panel CF slot,
or the A: drive on an SSC (via a PCMCIA adapter) as the process creates a temporary directory on the a: drive.
- In LD 143, issue the following command:
mdp install /cf2/cppm75.zip(assuming you've named the file cppm75.zip).
mdp install a:45ssc.zip(assuming you've named the file 45ssc.zip).
It's also possible to copy the unzipped files to a directory on the compact flash card, eg SWLOAD.
In this case, use
mdp install /cf2/swloadto install them all at once. This goes a little quicker.
- There is no need to remove pre-installed patches first. This procedure also works for 7.5 systems.
mdp isspshows status of deplist patches on call server
- Log into pdt on the call server (if in sec domain this is same account username and password)
- Then type
cd /cf2, type
lland you should see the loadware files (having previously copied them to the CF).
- One file at a time, copy the loadware in with
copy <filename> /u/loadware
lwload <filename> [all]and
lwinst <handle> [all]
lwstatshows status of loadware patches on call server
1. Remove current Patches
Check if there are any patches already installed - on a new installation, there won't be.
- Goto LD 143, type:
- If there are, to remove them type:
2. FTP upload the new patch file
On the local PC, copy the patch file to the root directory c:\
Filename must be 8.3 (no longer than 8 characters)
Open a CMD prompt, change directory to root, enter:
At the FTP prompt, enter:
ftp>open <IP of call-server> (login with pdt2/Password)
Change the remote directory, type:
ftp>cd /u/patch (check you ARE in the /u/patch directory with PWD)
ftp>bin to set BINARY mode, then type:
ftp>mput <filename.zip>, and enter "y" to confirm.
The file is sent to the call server. When the upload is complete, type:
ftp>bye to exit the FTP program.
Refer to CS File Transfer Protocol for some additional FTP commands and information.
3. Install new patches
Log into a CS TTY, admin2/0000
Goto LD 143, type:
mdp install /u/patch/<filename.zip>
If the patch file is found you will be prompted to press " Still in LD 143, type: Loadware files are copied to the call servers
Watch the screen scroll, and wait for the folowing message!
299 patches on system activated.
PCH0153: Install routine completed successfully.
4. Check the installed patches, and confirm they are indeed installed.
mdp issp to list the installed patches (in-service PEPs):
ISSUE 00 W +
DepList 1: core Issue: 02 (created: 2010-07-20 10:00:01 (est))
PAT# PRS/CR PATCH REF # NAME DATE FILENAME SPECINS
000 Q01454085-02 ISS1:1OF1 p06006_1 22/09/2009 p06006_1.cpm NO
001 Q00349046 ISS1:1OF1 p17588_1 22/09/2009 p17588_1.cpm NO
002 Q01217796 ISS1:1OF1 p19348_1 22/09/2009 p19348_1.cpm NO
003 Q01446798-01 ISS6:1OF1 p22847_6 22/09/2009 p22847_6.cpm NO
004 Q01501706 ISS2:1OF1 p23027_2 22/09/2009 p23027_2.cpm NO
005 Q01725096 ISS2:1of1 p23200_2 22/09/2009 p23200_2.cpm NO
MDP>LAST SUCCESSFUL MDP REFRESH :2009-09-22 11:29:04(Local Time)
MDP>USING DEPLIST ZIP FILE DOWNLOADED :2010-07-29 08:18:20(est)
Use the PDT command
lwload <filename> [all] - followed by
lwinst <handle> [all] to install.
lwstat shows status of loadware patches on call server.
Still in LD 143, type:
Loadware files are copied to the call servers