Feature Activation Codes
Introduction
Extension features of the Meridian system can help extension users save time and
effort, making their working day more efficient.
Features are activated and deactivated by keying codes into the telephone set and, in the
case of digital sets, by pressing keys for certain features. There are two methods of
invoking features, namely Special Prefix (SPRE) code working and Flexible Feature Code
(FFC) working.
Flexible Feature Code (FFC) Working
Flexible Feature Code working allows the System Administrator to assign their own codes to chosen features. This allows each Meridian 1 to be tailored to a logical pattern of codes to suit each company or to retain the same feature codes as those used on their previous telephone system. Flexible Feature Codes are set and printed through Program 57. Refer to Flexible Feature Codes.
| Feature Name | FFC |
|---|---|
| Authorisation code | *21 |
| Automatic set relocation | *90 |
| Automatic set removal | *92 |
| Automatic Wake-up | *40 |
| Automatic Wake-up (Cancel) | *41 |
| Automatic Wake-up (Verify) | *42 |
| Call Forward all calls | #1 |
| Call Forward all calls (Cancel) | #1 |
| Call Forward Destination Deactivation | *29 |
| Call Forward/HUNT override via FFC | *27 |
| Call Park | #51 |
| Call Park Retrieve | #52 |
| Cancel Remote Call Forward | *57 |
| Charge Account | #56 |
| Electronic Lock (Off) | *59 |
| Electronic Lock (On) | *58 |
| Group Hunt - Opt in | #58 |
| Group Hunt - Opt out | #59 |
| Internal call forward | #67 |
| Internal call forward (Cancel) | #68 |
| Last Number Re-dial | *44 |
| Maintenance access for telephone | *93 |
| Feature Name | FFC |
|---|---|
| Make Set Busy (500) [Deny] | #62 |
| Malicious Call Trace | *28 |
| Night Service pick-up | *8 |
| Override | *26 |
| Permanent Hold | #55 |
| Pick-up, Call | **0 |
| Pick-up, Directed | *09 |
| Pick-up, Group | *00 |
| Remote Call Forward | *56 |
| Ring again | #31 |
| Ring again (Cancel) | #32 |
| Set based Administration - Installer | *96 |
| Set based Administration - User | *97 |
| Speed Call, Erase entry | #34 |
| Speed Call, Controller Code | #33 |
| Speed Call, User Code | #23 |
| System Speed Call, User Code | *3 |
| Station control password change | *98 |
| Store called number | *24 |
| Stored number, Re-dial | *25 |
| Trunk Maintenance | *91 |
| Trunk verify code | *95 |
SPRE Code Working
This method of working is not very common. These codes are used by extension users without multi frequency tone key phones.
SPRE code working consist of two parts:- SPRE code followed by Fixed Feature Code
The SPRE code tells the system that a feature is about to be activated or deactivated and the Fixed Feature Code identifies the particular feature.
The SPRE code can be changed to be any value (maximum 4 digits) so long as it doesn't clash with the extension number range or access codes for routes. The Option 11 system default SPRE code is 12. (Print the SPRE code in LD 21, PRT, FTR_DATA).
The Fixed Feature Codes however cannot be changed. Common codes are below:-
| Feature Name | FFC |
|---|---|
| Ring Again | 1 |
| Cancel Ring Again | 2 |
| Answer Call Pickup | 3 |
| Answer Group Pickup | 94 |
| Directed (DN) Pickup | 95 |
| Authorisation Code | 6 |
| Call Park | 71 |
| Retrieve Parked Call | 72 |
| Dial System Speed Call | 73 |
| Store Speed Call (personal) | 75 |
| Dial Speed Call (personal) | 76 |
| Dial Speed Call (system) | 73 |
| Feature Name | FFC |
|---|---|
| Call Forward all Calls | 74 |
| Call Forward All Calls (cancel) | 74 |
| Hold (Permanent) | 77 |
| Store Number for Redial | 78 |
| Dial Stored Number Redial | 79 |
| Last Number Redial | 89 |
| Night Service Pickup | 4 |
| Charge Account | 5 |
| Automatic Set Relocation | 81 |
| Internal Call Forward | 9914 |
| Internal Call Forward (Cancel) | 9914 |
| Malicious Call Trace | 83 |
| User Selectable Call Redirection | 9915 |
Activating Features From Digital Sets
With digital sets some features must be assigned to a programmable key whereas other features can be invoked either by dialing a feature code or be assigned to a key.
The following features if used must be assigned to a programmable key for activation:-
- Call Forward All Calls
- Ring Again
- Stored Number Redial
- Last Number Redial
- Speed Call User and Controller
- System Speed Call Controller
- Six Party Conference
- Call Transfer
- Call Park (Activation)
- Call Waiting
The following features may be assigned to a key or invoked using the relevant feature code :-
- Call Park (retrieve)
- System Speed Call User
- Call Pickup
- Charge Account
- User Selectable Call Redirection
Listing all the Flexible Feature Codes on your System
You can print out the current code for all FFCs on your system using Program 57.
LD 57 - Load Program 57
REQ PRT TYPE FFC Flexible Feature Code CUST 0 Set to 0 unless using the multi-customer feature CODE ALL List every code
The system responds by printing all FFCs, and a typical printout is shown below.
CUST 00 FFCT YES ASRC *90 Automatic Set Relocation code AUTH *21 Authorization code AWUA *40 Automatic Wake Up Activate code AWUD *41 Automatic Wake Up Deactivate code AWUV *42 Automatic Wake Up Verify code CDRC #56 CDR Charge Account code CFWA #1 Call Forward All Calls Activate code CFWD #1 Call Forward All Calls Deactivate code CFWV Call Forward All Calls Verify code COND Conference Diagnostics code CPAC *52 Call Park Access code CPRK *51 Call Park code C6DS Six-Party Conference code DEAF Deactivate Feature code DPVS Data Port Verification code ELKA *58 Electronic Lock Activate code ELKD *59 Electronic Lock Deactivate code PLDN 2090 Pilot DN code USE GPHT LSNO 59 HTYP RRB CFWI NO MQUE 0 GRPF Group Call code HOLD #55 Permanent Hold code CFHO Call Forward/HUNT Override via FFC code IMS Integrated Message System access code MNTC *93 Maintenance Access code MTRC *28 Malicious Call Trace code OVRD *26 Override and Priority Override code RPAX Radio Paging Access code RPAN Radio Paging Answer call code ITXX For '1xx' Special Service CO route PUDN *09 Pick Up DN code PUGR *00 Pick Up Group code PURN **0 Pick Up Ringing Number code RCFA *56 Remote Call Forward Activate code RCFD *57 Remote Call Forward Deactivate code RCFV Remote Call Forward Verify code RDLN *44 Redial Last Number code RDNE Redial Number Erase code RDSN *25 Redial Saved Number code RDST *24 Redial Store code RGAA #31 Ring Again Activate code RGAD #32 Ring Again Deactivate code RGAV Ring Again Verify code RMST Room Status code SCPC *98 Station Control Password Change code SPCC #33 Speed Call Controller code SPCE #34 Speed Call Erase code SPCU #23 Speed Call User code SSPU *3 System Speed Call User code TFAS *8 Trunk Answer From Any Station code TRMD Terminal Diagnostics code TRVS *95 Trunk Verification code USTA User Status code LILO Log In-Log Out for 500/2500 ACD sets code NRDY Not Ready Activate/Deactivate for 500/2500 ACD sets GHTA #58 Group Hunt Termination Allowed code GHTD #59 Group Hunt Termination Disallowed code SADS SAR Disable code SAEN SAR Enable code SALK SAR Lock code SAUN SAR Unlock code ATDA Autodial Activated code ATDD Autodial Deactivated code CWGA Call Waiting Activated code CWGD Call Waiting Deactivated code MSBA #61 Make Set Busy Activated code MSBD #62 Make Set Busy Deactivated code MWUA Multiple Wake Up Activated code MWRA Repeat Multiple Wake Up Activated code MWUD Multiple Wake Up Deactivated code AREM *92 Automatic Set Removal code ADMN *91 Set-based Administration sequence code ICFA #67 Internal Call Forward Activate code ICFD #68 Internal Call Forward Deactivate code ICFV Internal Call Forward Verify code USCR #69 User Selectable Call Redirection code INST *96 Set based administration Installer USER *97 Set based administration User code BNRA Activate the Busy Number Redial feature BNRD Deactivate the Busy Number Redial feature CCFA Activate the Customer Call Forward feature CCFD Deactivate the Customer Call Forward feature OCBA Activate the Outgoing Call Barring feature OCBD Deactivate the Outgoing Call Barring feature OCBV Verify Outgoing Call Barring feature CFDD *29 Call forward destination deactivation code
Listing a Particular Flexible Feature Code
You can identify the code for a particular feature by using Overlay 57.
The following example shows how to print the Flexible Feature Code associated with the "Ring Again Activation (RGAA)" feature.
LD 57 - Load Program 57
REQ PRT TYPE FFC Flexible Feature Code CUST 0 Set to 0 unless using the multi-customer feature CODE RGAA Ring Again Activation
The system responds with:-
CUST 00 FFCT YES Flexible Feature Confirmation Tone RGAA #31 ← this is the code! CODE ↵ Carriage return back to the REQ prompt
Adding a New Flexible Feature Code
A code for any FFC can be added using Program 57.
The following example shows a new "Ring Again Activation Code (RGAA)" of #66 being added:
LD 57 - Load Program 57
REQ CHG Change TYPE FFC Flexible Feature Code CUST 0 FFCT CODE RGAA Enter the feature RGAA #66 Enter the desired code RGAA ↵ Carriage return back to the REQ prompt CODE
Deleting a Flexible Feature Code
Use Program 57 to delete an FFC.
The following example shows a "Ring Again Activation Code (RGAA)" of #66 being deleted:
LD 57 - Load Program 57
REQ OUT Delete a code TYPE FFC Flexible Feature Code CUST 0 ALL NO CODE RGAA Enter the feature RGAA X Enter an X to remove RGAA #66 Enter the current code to out it RGAA ↵ Carriage return back to the REQ prompt
Changing a Flexible Feature Code
To change an FFC delete the existing code and then add the new code.