Restore CallPilot ELAN
If the ELAN goes down, CallPilot will too! This includes both VoiceMail and Auto-attendant functions. CallPilot "Blue Call Router" service not starting, or similar errors, (after re-booting) also indicate an ELAN problem.
To reset the ELAN, and hopefully restore CallPilot, follow the procedure below.
Note: this must be performed from a serial TTY, and will affect call processing on 4.5 systems and later (systems equiped with signaling servers). Proceed only if you understand the ramifications of disabling your systems ELAN.
1. Shut down CallPilot. Check for acquired CDN's:
LD 23 - REQ: PRT
2. If there are any CDN's acquired, they must first be released:
LD 48 - DACR ALL <ELAN#>
(find your <ELAN#> by printing entering LD 48: STAT ELAN)
3. Then disable the link:
LD 48 - DIS ELAN - Optional Step. See Note above! LD 137 - DIS ELNK
4. Re-insert (or boot) CallPilot, and re-enable the link:
LD 137 - ENL ELNK LD 48 - ENL ELAN - Optional Step. See Note above!
5. CallPilot should boot-up and you will see "CDN Acquired" messages on the
Make a test call (usually to extension 5555) and check she answers.