Add new DN to Telstrat
The following applies to adding IP stations only. TDM sets are built on a TALC port.
Add a new DN to Telstrat system for monitoring:
1 The Engage Recorder is at: http://<server-ip>/engage
Log on; default User ID: default / Password: Engage6900 (using the Chrome browser):
2 Click on: Recorder Admin ➤ New Port:
3 Select CS 1000 - Large System
4 Input Loop, Shelf, Card and Channel
eg, the TN information of phone being recorded (example: TN 208-0-0-1):
5 Click OK, you should see screen below - Click OK again:
6 Now you should see the newly added TN in the port list:
7 Now click on the VoIP tab and New
8 Enter the new DN being recorded (example here: 4002)
9 When completed you should see something like screen below:
(on the Physical Telstrat Server, via Remote Desktop)
Notice it says Invalid for the newly added DN.
10 Ensure that the VoIP Phone that you are monitoring has:
CLS RECA AST 00 00 being the Key that is being recorded
You can check/add this via Command Line (Putty), Element Manager, or Phone Master.
Check Telstrat Server status:
Check that 'Master Recording Server Connected: YES' and 'Nortel CTI Server: YES' in order for recording to work.
To check call status, look at the status screen below:
If phone was added correctly via the steps above you would see it also in the list below:
If the Telstrat programming and phone CLS are correct, the status will show "Success".
Make a test call to confirm the phone is recognised and that recording works.