Mike's PBX Cookbook

CallBill Self-Install

CallBill comprises three separate modules. Call Records are:

On the CallBill installation CD, there are installers for the three modules:

  1. Logger\SETUP.EXE
  2. Record Processor\SETUP.EXE
  3. Reports Module\SETUP.EXE

Minimum PC Specification

Pre Installation Requirements

Installation:

A Logger Module Installation

  1. On the CallBill installation CD, run Logger\SETUP.EXE. This installs the Logger files to a directory of your choice
    (the default directory is C:\Callbill\).
  2. Start the Logger module from the CallBill program group and verify that the switch connection details match the connection method and settings for this installation (the default settings are direct to serial port 1 at 9600/N/8/1).
  3. If it is necessary, re-start Call Billing to capture the CDR/SMDR output.
  4. Start the Transfer module from the CallBill program group.

B Record Processor Module Installation

  1. Connect the CallBill licence dongle to the PC parallel port. (If supplied with a USB dongle do not connect until this module is installed).
  2. On the CallBill installation CD, run Record Processor\SETUP.EXE. This installs the Record Processor files to a directory of your choice
    (the default directory is c:\callbill\rec_pro).
  3. Select the database format to complete set-up (SQL or Access).
  4. Run the self-extractor file on the Site Installation floppy disk to install the CallBill databases.
  5. Start the Record Processor from the CallBill program group.
  6. On the site window choose the keycode tab and click on the "Test Database Connection" button. This will verify that the dongle and keycode are functional.
  7. Verify that the Site information/Schedules/Tariffs and Site Dialing Plan are correct.

C Reports Module Installation

  1. On the CallBill installation CD, run Reports Module\SETUP.EXE. This installs the Reports Module files to a directory of your choice
    (the default directory is c:\callbill\rec_pro).
  2. Run the Reports Module from the CallBill program group, the default Username is ADMIN and the Password is 0000.
  3. On a new installation the site database will not contain any call records until call processing has taken place. After call processing should have commenced, run a test report to verify.
  4. Use CallBill’s on-line Help facility to learn about the features and facilities provided by CallBill.

Contact:

If you require technical support, contact Phoneware's Technical Support Helpdesk:

Email:support@phoneware.ie
Telephone:+353 404 68711
US Toll Free:1-800 660 9248