IP Office Licenses
Various IP Office features and applications require activation with license keys entered into the system's configuration. Each License key is a unique 32-character code based on the feature being activated and the Feature Key Dongle (System SD Card) serial number.
The following licenses are available (see also Adding Licenses):
| System Edition | |
|---|---|
| Essential Edition | The default mode for an IP500 control unit. For IP Office Release 9.1, IP500 V2 systems run in this mode if an Essential Edition license is added to the configuration. Systems without a license will not support any telephony functions. It is also a pre-requisite to the Preferred Edition license. |
| Preferred Edition (Voicemail Pro) | Similar to Essential Edition, but adds support for Voicemail Pro with 4 voicemail ports. This mode is enabled by adding a Preferred Edition (Voicemail Pro) license to a system already licensed for Essential Edition. Not required for systems running PARTNER Mode, Norstar Mode, or Basic Edition modes. |
| Additional Voicemail Ports (Essential Edition) | Unlicensed, the Embedded Voicemail supports 2 simultaneous connections and 15 hours of storage. Expandable to 6 channels by adding additional licenses, each of which enables two additional channels. For Release 7.0+ each license also enables an additional 5 hours of storage. |
| Additional Voicemail Ports (Preferred Edition) | Adds additional voicemail ports up to the maximum capacity (IP500 V2 = 40). Previously called Additional Voicemail Pro (ports). Available in 2, 4, 8 and 16 port variants, and combined for the total number required. |
| Branch System | IP Office being used as a branch site switch in an Avaya Aura network. SM Trunk licenses are also required. |
| Upgrades | |
| Small System | Used to upgrade systems with up to 32 users and no external expansion modules. |
| Large System | Used to upgrade system with more than 32 users or with external expansion modules. |
| Trunks | |
| PRI channels | Enables additional B-channels above the basic 8 on a Universal PRI card (E1, T1 and E1-R2 PRI modes). IP Office supports 8 unlicensed B-channels on each PRI-U port fitted. Additional B-channels require licenses. These additional channels consume licenses based on which additional channels are configured as in-service from port 9 of slot 1 upwards. D-channels are not affected by licensing. Available in 2, 8 and 22 channel variants which can be combined for the total number of channels required. |
| SIP Trunk Channels | Used to configure the maximum number of simultaneous SIP trunk calls supported. The licenses are consumed by calls in progress on a SIP channel. For SIP support the system also requires VCM resources. The license is available in 1, 5, 10 and 20 channel variants which can be combined. |
| Voice Networking | Enable support for SCN, QSIG and H323 IP trunks. For voice networking support, the system also requires VCM (voice compression channel) resources. |
| SM Trunk Channels | Enabled SM lines for connection to an Avaya Aura network. A Branch System license is also required. |
| Telephone/Endpoints | |
| Avaya IP Endpoints | Used to license Avaya IP phones, including all 1600, 4600, 5600, 9600, IP DECT, DECT R4, T3 IP, Spectralink and VPN phones. Available in 1, 5 and 20 phone variants, and combined for the total number required. |
| 3rd Party IP Endpoints | Used for support of non-Avaya IP phones, including SIP extensions. Available licenses are used in order of phone registration. If no licenses are available the phone is not able to register. Previously called the "IP End-points" license. Available in 1, 5 and 20 phone variants, and combined for the total number required. |
| IP Mac Softphone | Used for the Mac IP Office Video SoftPhone Version 4.0. The user must also be enabled by user licenses as a Power User or Teleworker user. |
| Legacy Endpoints | |
| Legacy Softphone | Used for legacy Version 3.2 softphones on systems upgraded to IP Office Release 9.1. It can also be used for Version 4.0 softphones if no further IP Mac Softphone licenses are available. |
| Channel Migration | Previously called VCM Channels. In pre-Release 6.0 systems, used to enable additional VCM channels on VCM 32 and VCM 64 cards. Any VCM Channel licenses in the configuration of systems upgraded to Release 6.0 are renamed Channel Migration. Each Channel Migration license instance enables support for 3 Avaya IP phones. |
| Users | |
| Teleworker | Sets the number of users who can have their profile set as Teleworker. Teleworker users have additional configuration settings enabled for: one-X Portal for IP Office with Telecommuter option and UMS Web Services. Preferred Edition system only. Available in 1, 5 and 20 user variants, which can be combined. |
| Mobile Worker | Sets the number of users who can have their profile set as Mobile Worker. Mobile Worker users have additional configuration settings enabled for: Mobility Features and TTS for Email Reading. Available in 1, 5 and 20 user variants, and combined for the total number required. |
| Office Worker | Sets the number of users who can have their profile set as Office Worker. A Preferred Edition system license is a pre-requisite. Office Worker users have additional configuration settings enabled for: one-X Portal for IP Office (no telecommuter features) and UMS Web Services. Available in 1, 5 and 20 user variants. |
| Power User Profile | Sets the number of users who can have their profile set as Power User. Power Users have the same additional services as for Teleworker and Mobile Worker enabled. Preferred Edition system only. Available in 1, 5 and 20 user variants which can be combined for the total number of users needing to be licensed. |
| User Profile Upgrade | Used to upgrade existing user profile licenses. Preferred Edition system only. Available in 1 and 5 user variants which can be combined for the total number of users needing to be licensed. |
| Other Users | |
| Receptionist | Enables support for the IP Office SoftConsole application. This license can only be used by users set to Receptionist in the IP Office configuration. A maximum of 4 receptionist are supported. This license was previously called SoftConsole. |
| Avaya Softphone | Enables support for basic Avaya Communicator usage on IP500 V2 systems when either one-X Portal for IP Office or Voicemail Pro is not available. The license can be used with any user profile including Basic User. Not used for the IP Office Video SoftPhone application. |
| Web Collaboration | Used to enable support for the Web Collaboration application. One license instance is required for each user configured for web collaboration. Supported with users licensed as Office Worker, Teleworker or Power User. |
| Voicemail Pro | |
| Recordings Administrators | Required to support ContactStore in a Small Community Network, IP Offices other than the central IP Office require either their own license. |
| VMPro Networked Messaging | Enables VPNM (Voicemail Pro Networked Messaging) functionality within Voicemail Pro. This allows message exchange with remote Voicemail Pro systems and Avaya Interchange systems. |
| VMPro TTS (Generic) | Enables text to speech facilities using third party TTS software with Voicemail Pro on a Windows server. One license per simultaneous instance of TTS usage. Note that the IP Office Advance Edition license also enables 8 ports of generic TTS but useable with Speak Text actions only. |
| VMPro TTS (ScanSoft) | Enables text to speech facilities using Avaya supplied TTS software with Voicemail Pro on a Windows server. One license per simultaneous instance of TTS usage. |
| VMPro TTS Professional | Enables text to speech facilities provided by Voicemail Pro on a Linux based server. One license per simultaneous instance of TTS usage. |
| UMS Web Services | Enables UMS voicemail services support for users set to the Basic User profile. Other users are enabled for UMS through their licensed user profile. Also used to license hunt groups for UMS voicemail services. |
| CTI | |
| CTI Link Pro | Enables CTI Link Pro functionality (TAPI Link Pro and DEVLink Pro). |
| Wave User | Allows streaming of WAV files using TAPILink Pro for 3rd party voice applications. Note that TAPI WAV calls use system data channels taken from the same pools as used for voicemail ports. The maximum number of simultaneous TAPI WAV user calls and voicemail users for IP500 V2 = 40. |
| Other | |
| Audix Voicemail | Enables IP Office to use a remote Intuity Audix or Modular Messaging system for voicemail rather than requiring a local voicemail server. |
| IPSec Tunneling | Enables the IP Office to initiate and terminate IPSec and L2TP tunnels. |
| Avaya Contact Center Select | Required for the support of Avaya Contact Center Select with IP Office Release 9.1. |