Datapulse PBX Configuration
The Datapulse Intuition 1000 Software supports three PBX interface types:
- 2250 Attendant Console (via serial connection).
- Console Interface Unit (via serial connection).
- Intuition Gateway (a TDM to IP gateway server, via network connection).
The PBX interface type is selected during Intuition 1000 software configuration.
Regardless of which PBX interface type is used (2550, CIU, or Gateway), the PBX programming (below) is the same.
1. Configure PBX Terminal Number
Configure a 2250 Attendant Console in Overlay 12 as shown. Accept the default responses except for those highlighted. If using Busy Verify or Barge-In features, they must be configured on keys 00 and 01 respectively. This configuration is used irrespective of whether CIU, 2250 or Intuition Gateway interface type is selected.
>ld 12 REQ: new TYPE: 2250 All console hardware options are "TYPE: 2250" TN 0 0 9 0 Enter the Terminal Number. eg, slot 9, unit 0 SETN 0 0 9 1 Secondary TN, required for consoles, eg, adjacent unit CUST 0 ANUM xx Attendant console number ... CPND CNDA Call Party Name Display Allowed ... KEY 00 BVR Busy Verify Key - must be configured on Key 00 KEY 01 BIN Barge In - must be configured on Key 01 KEY 02 BKI Break In KEY 03 EES End-to-End Signaling KEY 04 KEY 05 DPD Display Destination KEY 06 DPS Display Source KEY 07 DCW Display Calls Waiting KEY 08 MTM Display/Change Time KEY 09 MDT Display/Change Date KEY 10 MIK Message Indication KEY 11 MCK Message Cancellation KEY 12 PRK Call Park KEY 13 KEY 14 KEY 15 KEY 16 KEY 17 KEY 18 KEY 19
Customer Attendant Consoles are printed in LD 20.
2. Configure PBX Customer Data Block
The following system-wide configuration changes are made to the Customer Data Block to ensure the correct operation of the Attendant Console and Intuition 1000. Accept the default responses except for those highlighted. The OPT prompt responses are each followed by a space, then press return after the last entry.
>ld 15 REQ chg TYPE att_data CUST 0 OPT Enter the following followed by space, press return when finished... ABDA Attendant Busy Display (denied) allowed AHA Autohold on Loop Key Allowed EBIN Extended Break-In Indication. Only allowed with package 127 BIXA Break-In to external call Allowed. Requires package 127 BLA Break-In to Line Lockout Set Allowed. Requires package 127 BOHA Position Busy with Calls on Hold Allowed. Requires package 131 IC2 Two key/lamp strips = 20 ICIs XTG Exclude key/lamp expansion module IDP Include Digit Display ILF Include Lamp Field array XBL Exclude Enhanced Busy Lamp Field NCD When Attendant Console Group (ACG) in Nights, redirection is denied LOD Lockout Denied PSA Presentation Status selection allowed on consoles (package 169) RECA Attendant calls is redirected when all but one console is busy REA Release on Exclusion Allowed SYA Secrecy Allowed SIAA Source Included when Attendant dials Allowed ATDA Attendant Through Dialing Allowed (now press return!) ATDN 9 Attendant DN. Presents call to all configured Consoles : ICI 0 DL0 Corresponds to ATDN - see below (DLDN) ICI 1 LD0 Corresponds to LDN0, which is configured in the LDN_DATA - see below ICI 2 LD1 Corresponds to LDN1, which is configured in the LDN_DATA - see below : CWUP yes Enable the Call Waiting "thermometer" (Queue Meter) CWCL 1 4 Call Waiting: call thresholds, lower and upper (calls) CWTM 10 60 Call Waiting: time thresholds, lower and upper (seconds) CWBZ yes yes Buzz tone when either upper value met, and when a call enters queue
Directory Numbers: Up to 5 Listed Directory Numbers (LDN) can be defined, and associated with any or all Attendant consoles.
LDN0 must be defined for ISDN PRI DID service. The length of LDN0 determines the number of trailing digits translated as the dialed DN on PRI DID routes.
>ld 15 REQ chg TYPE ldn_data Configure LDN_DATA OPT DLDN yes Departmental Listed Directory Numbers LDN0 xxxx Listed Directory Number 0 LDA0 all Attendant consoles associated with LDN0 (1-63, ALL) LDN1 xxxx Listed DN 1 LDA1 all Attendant consoles associated with LDN1 (1-63, ALL)
ATT_DATA and LDN_DATA configuration is changed in LD 15, and printed in LD 21.
3. Configure Datapulse Intuition 1000 Software
Double click ConfigWizard. Choose the default radio button 'Use existing data source' in the Database connection method pane. Click Next...
1. Configuration Options
2. PBX Interface: 2250, CIU, or GW
3. Gateway IP Address
- If 2250 or CIU is selected, select the appropriate COM port from the list, eg, COM1.
- If Intuition Gateway is selected, click Next, and click Add to enter the assigned Intuition Gateway IP address.
In the following screen, select the Voice audio device. This is not a required step when configuring 2250 or CIU.
- Click Next to continue.
4. Incoming Call Identifier keys
5. Flexible feature keys
6. Number plan Config.
- Configure the Incoming Call Identifier keys, and priority. The text is displayed when a call is received on that key.
- Configure the Flexible feature keys. This should match the CS1K key programming for this console.
- Define the site Number plan, to aid Call Handling.
- Click Finish to complete the configuration wizard.
If you need to modify the configuration at a later stage, go to: Switchboard ➤ Options ➤ Configure
Or, re-run the Configuration Wizard by accessing it at: c:\Program Files\Mettoni\Intuition 1000\ConfigWizard.exe