Mobile X User Guide
The CS 1000 Mobile Extensions feature enables the following capabilities:
- MOBX: Remote users can dial in and access the Main-Office PBX trunks and features. Outgoing calls appear as though they were placed from an internal desktop phone. The PBX acts as a proxy - don't call it DISA, its "Mobile X"!
- PCA: Personal Call Assistant (PCA) allows calls to a users desktop phone to simultaneously ring their remote (mobile) phone. The call can be answered from either.
To access the Main-Office PBX:
1 Dial your systems Mobile Service Access (MSA) number: (XXX) XXX - XXXX
The MSA is the number an off-site Mobile X user will dial to access the system. If the phone number the user is calling from (UXID) is not in the database the caller will get a fast busy. If the number is in the database the caller will receive dial tone.
2 Enter your Authorization Code: User defined, 6-digit code
Once dial tone is returned from the above step, the user must enter their 6-digit (user defined) authorization code.
After entering a succesful code, system dial tone is returned. At this point calls may be placed as though the caller in dialing from their desk phone, eg, dial 9 for an outside line etc.
Feature Activation:
Mobile X users have access to conference and transfer features during a call via system specific Feature Codes.
Flexible Feature Codes (FFC), printed in LD 57, vary from system to system; the following codes are only for example:
| Name | Code | Feature | Description |
|---|---|---|---|
| MFAC | ** | Mobile X Feature Activation Code | Used during a call to notify the system that you are about to activate a feature |
| MCOM | *0 | Mobile Complete | Dialed to join parties in a conference or complete a transfer. |
| MTRN | *1 | Mobile Transfer | Activate Mobile Transfer |
| MCFA | *2 | Mobile Conference | Activate Mobile Conference |
| MCAN | *3 | Mobile Cancel | Drop an in progress but not completed conference or transfer |
| MTGL | *4 | Mobile Toggle | Switch between parties prior to completing a conference or transfer |
Example: to transfer a call.
During a remote Mobile X call, activate a feature by beginning with **, which notifies the system that a feature code will follow. Then press *1 to begin a transfer. Dial tone is returned, now dial the number of the party you with to transfer the call to. Once the second call is answered, press *0 to complete the transfer. If, before completing the transfer, you'd like to put the second party on hold while you talk to the first party, dial *4. If you decide not to complete the transfer you can dial *3.Conferencing is identical to transferring with the exception that upon entering *0 you remain in the call along with the first and second parties.
Personal Call Assistant:
PCA can be activated and deactivated by the remote user while using their Mobile X phone. A user can dial the MSA number, and enter one of the following PCA codes:
| Name | Code | Feature | Description |
|---|---|---|---|
| PCAA | *5# | PCA Activate | Used to enable simultaneous ringing to your Mobile X phone |
| PCAD | *6 | PCA Deactivate | Used to disable simultaneous ringing to your Mobile X phone |
| PCAV | *7 | PCA Verify | Used to confirm the PCA status of your Mobile X phone - returned dial tone means PCA is activated, while a fast busy means PCA is de-activated |
Note, PCAA code must be followed by # though is configured without it.
Feature Codes:
Record YOUR specific Mobile X feature codes! MFAC from LD 21: PRT, FFC... the rest from LD 57: PRT, FFC...
| MFAC: | MCOM: | MTRN: | MCFA: | MCAN: | MTGL: | PCAA: | PCAD: | PCAV: |
|---|---|---|---|---|---|---|---|---|