Mike's PBX Cookbook

Reset the Administrator password
on server edition Voicemail Pro


Applicable to Linux based VMPro versions, i.e.

Problem Clarification

How to reset the VMPro Administrator password



  1. Log into the command line of the VMPro application using SSH client, e.g. WinSCP
  2. Navigate to /opt/vmpro/accounts
  3. Delete the file userlist.dat
  4. Restart the Voicemail service, or reboot the server
  5. Login with the default Administrator/Administartor username/password

The userlist.dat file contains the details of the Administrator account, after deleting the file voicemail will recreate the file and account when it starts.

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