SCN Supported Features

Each system in a multi-site Small Community Network (SCN) acts as a self-contained IP Office telephone system.

In addition to the remote systems sharing knowledge of user and hunt group extension numbers, the following additional telephony features are supported between systems in a multi-site network. Features not listed are not supported across the multi-site network.

• Absence Text
• Advertised Hunt Groups
  - Hunt groups set to advertised can be dialed by users on other systems
• Anti-tromboning
  - Calls routed across the multi-site network and back to the originating system are turned back into internal calls only.
• Break Out Dialing
• Call Park / Unpark Call
• Call Pick-up Extension
• Call Tagging
• Callback When Free
• Centralized Call Log
• Centralized Personal Directory
• Conference
• Distributed Hunt Groups
• Distributed Voicemail Server Support
  - When using Vociemail Pro, each system can support its own Voicemail Pro server.
• Enable ARS / Disable ARS
• Extension Dialing
  - Each system automatically learns the user extension numbers available on other systems and routes calls to those numbers.
• Resiliency Options
• Fax Relay
• Follow Me Here / Follow Me To
• Forwarding
• Hold
  - Held calls are signalled across the network.
• Internal Twining
• Intrusion Features
• Mobile Call Control
  - Licensed mobile call control users who remote hot desk to another system take their licensed status with them.
• Music On Hold Source Selection
• Remote Hot Desking
• Set Hunt Group Out of Service / Clear Hunt Group Out of Service
• Transfer
  - Calls can be transferred to network extensions.
• User DSS/BLF Monitoring of user status only. The ability to use additional features such as call pickup via a USER button will differ depending on whether the monitored user is local or remote. Indication of new voicemail messages provided by SoftConsole user speed dial icon is not supported.
• User Profile Resilience
  - When a user hot desks to another system, they retain their Profile settings and rights.

Source: Avaya documentation

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