Default Short Codes
Most IP Office control units are available in A-Law and μ-Law models. Typically μ-Law models are supplied to North American locales, A-Law models are supplied to the rest of the world. In addition to using different default companding, A-Law and μ-Law models also support different default short codes. The following table lists the default system short codes from IP Office Rel. 5 onwards.
Short Code | Telephone Number | Feature | A-Law | μ-Law |
---|---|---|---|---|
*00 | Blank | Cancel All Forwarding | ||
*01 | Blank | Forward Unconditional On | ||
*02 | Blank | Forward Unconditional Off | ||
*03 | Blank | Forward ON Busy On | ||
*04 | Blank | Forward ON Busy Off | ||
*05 | Blank | Forward ON No Answer On | ||
*06 | Blank | Forward ON No Answer Off | ||
*07*N# | N | Forward Number | ||
*08 | Blank | Do Not Disturb On | ||
*09 | Blank | Do Not Disturb Off | ||
*10*N# | N | Do Not Disturb Exception Add | ||
*11*N# | N | Do Not Disturb Exception Del | ||
*12*N# | N | Follow Me Here | ||
*13*N# | N | Follow Me Here Cancel | ||
*14*N# | N | Follow Me To | ||
*15 | Blank | Call Waiting On | ||
*16 | Blank | Call Waiting Off | ||
*17 | ?U | Voicemail Collect | ||
*18 | Blank | Voicemail On | ||
*19 | Blank | Voicemail Off | ||
*20*N# | N | Set Hunt Group Night Service | ||
*21*N# | N | Clear Hunt Group Night Service | ||
*22*N# | N | Suspend Call | ||
*23*N# | N | Resume Call | ||
*24*N# | N | Hold Call | ||
*25*N# | N | Retrieve Call | ||
*26 | Clear CW | |||
*27*N# | N | Hold CW | ||
*28*N# | N | Suspend CW | ||
*29 | Blank | Toggle Calls | ||
*30 | Blank | Call Pickup Any | ||
*31 | Blank | Call Pickup Group | ||
*32*N# | N | Call Pickup Extn | ||
*33*N# | N | Call Queue | ||
*34N; | N | Hold Music | ||
*35*N# | N | Extn Login | ||
*36 | Blank | Extn Logout | ||
*37*N# | N | Park Call | ||
*38*N# | N | Unpark Call | ||
*39 | 1 | Relay On | ||
*40 | 1 | Relay Off | ||
*41 | 1 | Relay Pulse | ||
*42 | 2 | Relay On | ||
*43 | 2 | Relay Off | ||
*44 | 2 | Relay Pulse | ||
*45*N# | N | Acquire Call | ||
*46 | Blank | Acquire Call | ||
*47 | Blank | Conference Add | ||
*48 | Blank | Voicemail Ringback On | ||
*49 | Blank | Voicemail Ringback Off | ||
*50 | Blank | Forward Huntgroup On | ||
*51 | Blank | Forward Huntgroup Off | ||
*52 | Blank | Cancel or Deny | ||
*53*N# | N | Call Pickup Members | ||
*57*N# | N | Forward On Busy Number | ||
*70 | Blank | Call Waiting Suspend | ||
*70*N# | N | Dial Physical Extn By Number | ||
*71*N# | N | Dial Physical Extn By ID | ||
*9000* | "MAINTENANCE" | Relay On | ||
*91N; | N".1" | Record Message | ||
*92N; | N".2" | Record Message | ||
9N | N | Dial | ||
? | . | Dial |
Notes:
N - Match Any Digits
Matches any dialed digits (including none). The Dial Delay Time or a following matching character is used to resolve when dialing is complete.? - Default Match
This character can be used on its own to create a short code match in the absence of any other short code match.U - User Name
Replace with the User Name of the dialing user. Used with voicemail.. - Dialed Digits
Replace with the full set of dialed digits that triggered the short code match.
Additional short codes of the form *DSSN, *SDN, *SKN, these are used by the IP Office system for internal functions and should not be removed or altered. Short codes *#N and **N may also visible, these are used for ISDN functions in Scandinavian locales.
For IP Office 4.2+, the default *34 short code for music on hold has changed to *34N;.
Default auto attendant short codes of the form *81XX, *82XX, *83XX and *84XX are only added when an Embedded Voicemail auto attendant is added to the IP Office's configuration.