Reset all passwords
Passwords can be reset to default values via the RS232 (DTE) Maintenance port on the back of the IP Office.
DTE Port Settings:
- The DTE port requires a (straight) serial cable between your PC/Laptop and the IP Office
- Configure PuTTY, HyperTerminal, etc, for serial as follows: 38,400/8/N/1/VT100
Procedure:
Enter the following commands (in bold) when the IPOffice is running normally. (Do not press ESC during startup!):
Press ESC key... at OK at-securityresetall Enter "00E007092AD5" to continue the LAN1 port MAC address is displayed 00E007092AD5 enter the number displayed above OK at-debug Tue 25/2/2014 14:50:48, Hello>reboot
Note: You can reboot the IP Office either from at-debug or the Manager program - Advanced menu.
After the system reboots, you should be able to login with the default passwords.
Default Service Users:
| Name | Password | Account Role | Rights Group |
|---|---|---|---|
| Administrator | Administrator | These are the default accounts used for system configuration using the IP Office Manager application | Administrator, Customer Admin, System Status |
| Manager | Manager | Customer Admin, Manager, System Status | |
| Operator | Operator | Customer Admin, Operator, System Status | |
| EnhTcpaService | EnhTcpaPwd1 | Used for one-X Portal for IP Office connections to the system | TCPA Group |
| SCN_Admin | This account is used for multiple system configuration using the Small Community Network Management features | Administrator, System Status | |
| IPDECTService | Used for DECT R4 system provisioning via an IP DECT trunk | IPDECT Group | |
| SMGRB5800Admin | SMGRB5800Admin | This account is used for web based configuration services | SGMR Admin |
| secureuser | secureuser | Security Admin | |
| BusinessPartner | BusinessPartner | BusinessPartner | |
| service | service | Maintainer | |
| security | securitypwd | This account is used for creating service Users thru the Manager | Security settings | Maintainer |