Configuring ARS

Use the following slides as a guide for setting up Automatic Route Selection.

• Short codes within the ARS form are matched against the "Telephone Number" output by the short code that routed the call to ARS. The system then looks for another match using the short codes with the ARS form.
• Multiple short codes with the same Code field can be entered so long as they have differing Telephone Number and or Line Group ID settings. When a match occurs the system will use the first match that points to a route which is available.
• ARS and Short Code changes are mergeable, they do not require a reboot.

1. Click ARS in the left pane, click ADD to add a Code

2. Enter Code, Telephone Number, and Line Group ID

3. Add more Codes, or click OK to finish

4. Add same Short Code, pointing to the ARS Line Group ID

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