DID Incoming Call Route

When building SIP or PRI tie trunks, incoming DID can be done a couple of ways.
If the incoming digits are compatible with your dial plan (they should be)...

Don't do it like this:

• Incoming call route for each extension, with the same line group ID
• Incoming Number: received DID digits
• Destination: assign the extension to call

Do it like this:

• One incoming call route for line group
• Incoming Number: blank *
• Destination: a singe fullstop (wildcard)

* May depend on the received digits, XXXX and # may be required if the digit string is longer. See below for options:

Options:

Incoming Number:

• Default = Blank (Match any unspecified)

  Matches to the digits presented by the line provider. A blank record matches all calls that do not match other records. By default this is a right-to-left matching. The options are:

• * = Incoming CLI Matching Takes Precedence

• – = Left-to-Right Exact Length Matching

  Using a - in front of the number causes a left-to-right match. When left-to-right matching is used, the number match must be the same length. For example -96XXX will match a DID of 96000 but not 9600 or 960000.

• X = Single Digit Wildcard

  Use X's to enter a single digit wild card character. For example 91XXXXXXXX will only match DID numbers of at least 10 digits and starting with 91, -91XXXXXXXX would only match numbers of exactly 10 digits starting with 91. Other wildcard such as N, n and ? cannot be used.

Destination:

• . matches the Incoming Number field. This can be used even when X wildcards are being used in the Incoming Number field.

• # matches all X wildcards in the Incoming Number field. For example, if the Incoming Number was -91XXXXXXXXXXX, the Destination of # would match XXXXXXXXXXX

• Text and number strings entered here are passed through to system short codes, for example to direct calls into a conference. Note that not all short code features are supported.

• If necessary, quote marks can be used to stop characters in the destination string being interpreted as special characters.

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