Mike's PBX Cookbook

Understanding CLID

Phone company PRI programming can over-ride your CLID programming. If directed, the carrier can send a specific number (or no number) on a PRI even if you have your CLID table setup right. So call up your circuit provider and tell them that you want to be able to send custom CLID.

Print your CLID table by going into LD 21.

>LD 21
REQ: PRT
TYPE: CLID
CUST 0

You will see something like this:

ENTRY 0 <-- DNs using CLID 0
HNTN 212 <-- Display this as the NPA. (Do not include the 1 in the NPA)
ESA_HLCL
ESA_INHN NO
ESA_APDN YES
HLCL 840 <-- Display this as an NXX
DIDN YES <-- This means: YES, append the DN on the end of the NPA&NXX.
HLOC
LSC
ENTRY 1 <-- DNs using CLID 1
HNTN 212 <-- Display this as the NPA. (Do not include the 1 in the NPA)
ESA_HLCL
ESA_INHN NO
ESA_APDN YES
HLCL 8404000 <-- Display this as an NXX
DIDN NO <-- This means: NO, don't append the DN to the NPA&NXX
HLOC
LSC

This example is fairly typical, and would display the users actual DID if their DN was referring to CLID 0 (default) and would display the main number of the company if using CLID 1.

Make changes to your CLID table in LD 15.

>LD 15
REQ: CHG
TYPE: NET
TYPE NET_DATA
CUST 0
OPT
AC2
FNP
CLID YES <-- Answer YES to this prompt to modify the CLID table.

You assign an entry in the CLID table to each DN on your phone, if none is specified, the DN is assigned entry zero (default).
If the CLID table entry you want to use with DN 3299 was 2, then the key would be set up as follows:

>LD 11
REQ: CHG
TYPE: 2616
ECHG: YES
ITEM: KEY 00 SCR 3299 2

Using the Entry 0 and Entry 1 examples from above:

KEY 0 SCR 2879 0 <-- will send 212-840-2879... the DID #
KEY 0 SCR 2879 1 <-- will send 212-840-4000... the Main #

When you make "rollover" DNs; make their CLID entry "D" (without the quotes) to tell the system to "DIG" back a key until it finds a real CLID table reference. Otherwise if your users make calls out on their rollover key, the person receiving the call will not see the callers primary number.

KEY 8 SCR 3456 D <-- 'dig' back to the first real CLID reference and use it (not 3456)

Doing this does not change the internally displayed number.

Home » Meridian » Install » Clid