Mike's PBX Cookbook

ERR5000 - 5099

ERR5000 Target ID is not an ACD-DN or NARS DN. Procedure: Successful
ERR5001 Target ID did not access the ISL/PRA Trunk. Procedure: SEND_CALLSETUP
ERR5002 The QPC720C PRI is required for 1.5 Mb/s GPRI; otherwise, the MU/A law conversion and loss level adjustments will not function properly.
ERR5003 x An incoming message, shorter than 5 octets, is ignored. The message should have a minimum of 5 octets if {n} is equal to 2. Where: x = the length of call reference in hex.
ERR5010 ISDN: Receive a Status messages with CAUSE = 30. This was in response to Status Enquiry but SL-1 did not send out a Status Enquiry message. Output format: DCH = x, IFC = x.
Where: x = D-channel number and x = Interface Type
ERR5011 x Received IE is in the wrong codeset; where: x = IE index.
ERR5012 x Received IE is wrong in the High Layer Compatibility. Where: x = wrong IE information.
ERR5015 x y z D-channel is interfacing with a software issue not supported by the application.
Action: Be sure the software release of the far end is correctly defined by prompt RLS in LD 17. Output: x = D-channel number; y = the last digit of the release ID (for example: if LD 17 prompt RLS = 16, then y = 6); z = application ID.
ERR5016 Wrong extension bit for information request IE.
ERR5017 c Customer c should have a common printer defined. Procedure ICP_GET_PRINTER.
ERR5018 t Tenant t should have a common printer defined. Procedure ICP_GET_PRINTER.
ERR5019 This TN should have a printer configured. Procedure ICP_ESTABLISH and ICP_GET_ATTN_PTR.
ERR5020 That information request type is not supported. Output:
x = D-channel number
y = the last digit of the release ID (for example: if LD 17 prompt RLS = 16, then y = 6)
z = application ID.
Action: Ensure the software release of the far end is correctly defined by prompt RLS in LD 17.
ERR5021 Wrong length for information request IE.
ERR5022 The specific information requested is not supported.
ERR5024 The auto-terminating number for this In-band ANI route is not an ACD-DN.
ERR5025 x A call originating or being tandem switched though on this switch is trying to insert more than 8 digits in the calling party number for an AXE-10 interface. Only eight (8) digits can be included in the calling party number, or the digits are truncated to the right. Where: x = DCH Interface number for the SETUP message.
Action: Modify LD 15 PFX1 and PFX2 so that PFX1+PFX2+DN is less than 8 digits.
ERR5026 Multi-Tenant alone or with CPG level services is enabled. The caller is denied access to the CPG Night DN. This is an illegal configuration. Tenants sharing the same CPG should be allowed access to each other.
ERR5027 Stepping action is aborted. Stepping to an ISA route is not allowed.
Action: Use LD 16 to correct the stepping route number.
ERR5028 Stepping action is aborted. Stepping to an ISA SERVICE route is not allowed.
Action: Use LD 16 to correct the stepping route number.
ERR5029 Reverse call charging is not allowed. Please disregard the call charging information received from the network.
ERR5030 Information in the TYPE field of the Information Element is invalid.
ERR5031 The network will disregard the ISDN call charging information received, because the call was never properly established.
ERR5032 The HM_STRUCT for a set is missing in the procedureWUK_LAMP_FLASH, or the HM_STRUCT for a set is missing or the set does not have CCSA Class of Service procedure WUK_DARK_OR_LIT.Data corruption.
ERR5033 An invalid lamp state has occurred in the procedure WUK_DARK_OR_LIT. Either there is a request and the Wake Up Key (WUK) lamp is not lit or there is no request and the WUK lamp is lit.
ERR5034 aux_custptr [ ] = NIL in procedure store_awu. Data corruption
ERR5035 Unable to find a primary appearance DN to store the Wake Up call. Procedure wuk_get_tn or ffc_find_awu_tn. Cannot proceed.
ERR5037 A restart message has been sent twice, but the far-end has not responded with the proper RESTART ACK message. The PRA B-channels are left in a maintenance busy state. The ISL trunks are not marked as maintenance busy if they revert back to a conventional trunk (option enabled).
Action: Check the D-channel status for both ends in LD 96. Try to disable and reenable the D-channels.
ERR5039 D The Virtual Network Service (VNS) message received is discarded because the VNS package is not equipped. Where: D = D-channel number.
ERR5040 No idle channel is available for a VNS customer.
ERR5041 VNS mismatch due to timing. Depending on frequency, this may or may not be a problem.
ERR5043 Invalid date information element for PRA messaging.
ERR5044 No posttransl blk defined in pd. Pretranslation.
ERR5045 No RPA FFC PARM blk defined for the RPS.
ERR5046 DN does not exist in the RPA-DN tree (table).
ERR5047 RPA does not support diversion to manual RPS.
ERR5048 RPA traffic block pointer in RPA SYS PARM blk is nil.
ERR5049 Rising edge of Call Accepted signal is either too short or too long from trailing All Digits Revd signal.
ERR5050 Rising edge of Start Talk signal is either too short or too long from trailing Call Accepted signal. Speech path will not be provided; call can be answered in normal manner.
ERR5051 NO RPCD data defined.
ERR5054 The ISDN call charging information exceeds the limit of 9 digits. Please disregard the charging information message from the network.
ERR5055 Unable to generate End-to-End Signaling tone due to one or more of the following
1. No available conference slots.
2. No available TDS slots.
3. No available junctor slots or time slots to establish speech paths among all involved parties, conference, and TDS cards.
Action: This is most likely a traffic problem. Check your traffic reports for the hour to isolate the problem. If necessary, add hardware.
ERR5056 l s c u An invalid EES lamp state exists on the Attendant console. The TN (l s c u) is output.
ERR5057 A D O T The D-channel interface for routing Network Message Service (NMS) facility messages is not an SL-1 interface. Please verify your data base configuration.
A = operation code for TCAP protocol
D = the D-channel sending FACILITY message
O = Originating digits
T = Terminating digits
ERR5058 A O T Please check the system registers resources. Cannot obtain call register to simulate the configuration request for sender feature originated at remote switch.
A = operation code for TCAP protocol
O = Originating digits
T = Terminating digits
ERR5059 No DNP message is sent to the Meridian Mail server. The DNP message for ISDN/AP is not retrieved for a conference call to the Meridian Mail server when activated from a remote switch.
ERR5060 tn This unit has and LSPK key, but the DN defined does not match with any loudspeaker.
ERR5061 You cannot synchronize a local clock. It must be set manually.
ERR5062 That TCAP package type is not recognized by the TSYNC feature.
ERR5063 That TCAP parameter is not recognized by the TSYNC feature.
ERR5064 The local clock cannot be synchronized. The local clock must be set.
ERR5065 The TCAP package type is not recognized by the TSYNC feature.
ERR5066 That TCAP parameter is not recognized by the TSYNC feature.
ERR5067 Previous Hospitality block is found to be missing. The new entry is used to recreate the lost block. See LD 49.
ERR5068 Corrupted NFCR structures. TREE_EXIST of Hospitality.
ERR5069 Corrupted Hospitality tree. Hospitality procedure. See LD 43.
ERR5070 Prime DN key should be SCR or SCN for a Hospitality set. HSP_FORCEDISC of Hospitality.
ERR5071 Hospitality tree does not exist. TREE_EXIST of Hospitality.
ERR5072 Accessed tree is not a Hospitality tree. HSP_GETLEAF_PTR of Hospitality.
ERR5073 Corrupted value of TREE_DIGIT_CODE in Hospitality tree.
ERR5075 x The NT8D19 Memory/Peripheral Signaling card had "x" memory parity errors in the last 30 minutes.
Action: If this error persists or is accompanied by unexplained SYSLOADS, then replace the card. Ignore occasional occurrences as these errors are self correcting.
ERR5087 x Invalid value for the interface identifier field of channel id information element from an incoming message. Where: x = the message type in hex.
ERR5088 Invalid value for the class field of restart indicator information element from an incoming message. Where: x = the message type in hex.
ERR5090 data Could not send an activation/deactivation message to an MFR.
ERR5091 Speaker dn, unit dn - loudspeaker cannot enter CONF; number of loudspeakers in conference is at maximum value.
ERR5092 Warning: LDNO must be defined for the customer for ISDN DID calls in order to determine the number of digits expected for successful call termination.
ERR5094 Not the same dial tone frequency range defined on the route and on the dial tone detector.
ERR5095 tn Timer value conflict found on Universal Trunk or E & M Dictation card (NT8D14/NT8D15) during audit parameter download.
ERR5096 A TNTRANS was successful when the AWU call was linked to the attendant queue, but is now unsuccessful when the actual VIP call was attempted.
ERR5097 Received an invalid call reference from far-end switch.
ERR5098 Invalid Cardlan Message. Received a data message before receiving an address type message.
ERR5099 Invalid Cardlan Message. Received a retransmit message without sending a message.