Mike's PBX Cookbook

ERR4100 - 4199

ERR4100 Tenant TDATAPTR or route ACCESS_ARRAY block does not exist.
ERR4101 PBX output buffer overflow for Digital set.
ERR4102 Set requested to disable the unit. LAMPAUDIT disables it.
ERR4103 Touch set watchdog overflow.
ERR4104 TSET data TN not equipped.
ERR4105 An appearance of multiple appearance DN cannot answer a call. It resides either on a set with CLS that cannot receive external calls or on a set with a tenant that differs from the tenant of other sets that can answer the call. All the appearances of the DN should reside on sets that belong to the same tenant.
ERR4106 TSET downloading buffer overflow.
ERR4108 tn Possible tip and ring reversal at central office or CO trunk card problem.
ERR4109 VASID out-of-range.
ERR4111 Incorrect key function defined for data TN.
ERR4112 Data TN not defined. An M2317 set with without data cannot have Single Call Ringing (SCR) on key 10.
ERR4113 Digital set has sent handsfree activated message, but does not have Handsfree Class of Service (HFA).
ERR4114 Data DN of SL-Touch does not have two appearances.
ERR4115 The M2317 or M3000 set has requested a restart. If set has not been manually reversed down and up and these messages consistently appear then the set, line card channel, or power supply is bad. ORIG & TERTN will show if active in a call.
ERR4116 The M2317 set has received a message when the headset was unplugged, but no message was sent when the headset was plugged in. Check to make sure that the micro is not bad. Ignore this message during sysload (all headsets should be unplugged).
Action: Check to make sure that the micro is not bad. Ignore this message during sysload (all headsets should be unplugged).
ERR4117 Incorrect tree class.
ERR4118 Tree is corrupted.
ERR4119 IDC pointer is corrupted.
ERR4120 Invalid digit received by IDC.
ERR4124 Add the NSF IE to the SETUP message
ERR4125 Message CRl is not in idle queue.
ERR4126 Output queue is not allocated.
ERR4127 Message CR is not in QU_CSL_OP.
ERR4128 Output message has length zero.
ERR4129 dn c t1 t2 The duration time set for the call in the Abandoned Call Waiting in the Source queue is invalid. Output: dn = ACD-DN, c = customer, t1 = time of day, t2 = time call arrived.
ERR4130 Wrong call reference flag. Incompatible Protocol between the interface.
Action: If the error continues, file a problem report.
ERR4131 The message received has global CREF. Incompatible protocol between the interface.
Action: If the error continues, file a problem report.
ERR4132 Received a SERVICE, SERVICE ACK, RESTART, RESTART ACK with a nonglobal CREF. Incompatible protocol between the interface.
ERR4133 For ISDN ESS #4 received a SERVICE, SERVICE ACK, RESTART, RESTART ACK with the wrong call reference flag. Incompatible protocol between the interface.
Action: If the error continues, file a problem report.
ERR4134 data First digit is not KP. If the error repeats with the same MFR, test the MFR card; otherwise suspect a fault on far end outpulsing mechanism, or noisy trunk. See ERR4050 for a description of output data.
ERR4135 data Illegal size of a field. If the error repeats with the same MFR, test the MFR card. See ERR4050 for a description of output data.
ERR4136 data Illegal MF combination. If the error repeats with the same MFR, test the MFR card; otherwise suspect a fault on far-end outpulsing mechanism, or noisy trunk. See ERR4050 for a description of output data.
ERR4137 data Unexpected digit (ST’, ST’’, ST’’’), or KP in the middle of a field. If the error repeats with the same MFR, test the MFR card; otherwise suspect a fault on farend outpulsing mechanism, or noisy trunk. See ERR4050 for a description of output data.
ERR4138 data Call category denied. Check if CCAN definitions in LD 19 are consistent with far end (LEC) arrangement. See ERR4050 for a description of output data.
ERR4139 data ANI field empty when should be present. Check if CCAN definitions in LD 19 are consistent with far end (LEC) arrangement. See ERR4050 for a description of output data.
ERR4140 data ANI field present when should be empty. Check if CCAN definitions in LD 19 are consistent with far end (LEC) arrangement. See ERR4050 for a description of output data.
ERR4141 data Undefined information digit (I I) number received. This is an attempt by an unauthorized user. The output data is: CUST c Trm hh:mm:ss dd/mm/yyyy IINPANXXXXX zzzzz
Where:
c = customer number
Trm = FGD route and member number
II-NPANXXXX = FGD ID field information
zzzzzz = FGD field address digits
ERR4142 data Undefined ANI number received. This is an attempt by an unauthorized user. See ERR4141 for description of the output data.
ERR4143 data Cannot access NARS database. Define ESN database for the customer. See ERR4050 for a description of output data.
ERR4144 data Cannot access FGD block. Check the value of the FGDB in the route and check the definition of related FGD block. See ERR4050 for a description of output data.
ERR4145 data 100 line test DN not defined.
Action: Define the 100 test line in LD 15. See ERR4050 for a description of output data.
ERR4147 data An invalid message while waiting for MF digits.
Action: Test the MFR card. Output data is mfrtn input_message.
ERR4148 An invalid message while waiting for DTR digits.
Action: Test the MFR card. Output data is mfrtn input_message.
ERR4149 The output buffer to PRI2 pack overflowed.
ERR4161 Call Reference length is greater than 2.
ERR4162 x The length (x) of the call reference of an incoming ISDN message was incorrect. The length allowed in North America is 1 or 2. For some other interfaces, only a length of 2 is allowed. There may be a compatibility problem with the far-end.