Phantom Terminal Numbers
Phantom superloops allow you to add phantom TN's (TN's without any physical hardware) with phantom DN's. This in conjunction with the 'Default Call Forward All Calls' feature (DCFW), allows a call to a phantom DN to be instantly redirected somewhere else - which can be very useful! Normally a TN with no physical hardware is disabled, though not if it's a phantom. Only analog (500) telephones are supported on phantom superloops.
1LD 97 - Configure a phantom Superloop:
Print CEQU in LD 22; any phantom loops are identified by the prefix P.
- If a Phantom Loop exists, note the loop number and continue with step 2, otherwise add one.
CEQU is always changed. Prefix the loop number with N to create a phantom loop, or X to remove any loop:
| Prompt | Response | Description |
|---|---|---|
| REQ | CHG | Change |
| TYPE | SUPL | Superloop Data |
| SUPL | N0-N156 N64-N80 | Local Superloop in multiples of four; for Option 11 systems, range is 64-80 in multiples of four; prefix loop with: N=Phantom, V=Virtual, X=remove |
Typically, phantom loops will use high numbers, so not to conflict with hardware.
Each Phantom Superloop supports up to four 16 port analog line cards.
2LD 10 - Define a TN on the phantom loop:
| Prompt | Response | Description |
|---|---|---|
| REQ | NEW, CHG | Add or change |
| TYPE | 500 | Only analog (500/2500) type telephones support Phantom TNs |
| TN | l s c u c u | Terminal number; if the loop is a phantom loop, "PHANTOM" is echoed. For Option 11 |
| DN | xxx...x | Directory Number; must be a unique single appearance DN |
| CLS | CFXA | Call forward external allowed, if required. |
| FTR | DCFW 12 xxx...x | Default CFW length (12) and DN xxx...x (with Access Code if external) |
An SCH6393 indicates the DN entered is NOT unique, it must be a unique single appearance DN.
3Feature Operation:
A call is directed to a phantom DN...
- If the phantom DN is Call Forward Activated, the call is directed to its CFW DN
- If the phantom DN is Call Forward Deactivated, the call is directed to its DCFW DN
In other words, dialing the Phantom DN, the call will always ring the DCFW DN, and this can be an external number!
Opt 11C Phantom Loops and associated TN's:
With Rls 23.55, the loop number range is 64-80 in multiples of 4 - corrisponding to slots 41-60. With Rls 24+, the range is increased to 96-112 in multiples of 4 - corrisponding to slots 61-80. Refer to the following table to find the correct loop and slot number:
| Phantom Loop | Associated Phantom Cards | Units | |||
|---|---|---|---|---|---|
| 64 | 41 | 42 | 43 | 44 | 0-15 |
| 68 | 45 | 46 | 47 | 48 | 0-15 |
| 72 | 49 | 50 | 51 | 52 | 0-15 |
| 76 | 53 | 54 | 55 | 56 | 0-15 |
| 80 | 57 | 58 | 59 | 60 | 0-15 |
| Phantom Loop | Associated Phantom Cards | Units | |||
|---|---|---|---|---|---|
| 96 | 61 | 62 | 63 | 64 | 0-15 |
| 100 | 65 | 66 | 67 | 68 | 0-15 |
| 104 | 69 | 70 | 71 | 72 | 0-15 |
| 108 | 73 | 74 | 75 | 76 | 0-15 |
| 112 | 77 | 78 | 79 | 80 | 0-15 |
Multiple users on a phoneset, each with DID and Voicemail
Another application for phantom DNs is to allow multiple users, with their own DNs, to share one phyical set. When a phantom DN rings, it is forced to forward (DCFW) to the physical phoneset - users with displays can see the forwarded number and tell who should pick up. If nobody answers, with Secondary Forwarding (CLS SFA), the call is forwarded again to the voicemail DN programmed in the phantom DN (FTR FDN xxxx).
Mailboxes are set up exactly as if the phantom phones were physical, with the phantom's extension as the mailbox extension number. The users will get no indication voicemail is waiting from a phantom phone, so they'll have to manually check it on their own.