Mike's PBX Cookbook

Installing the PCCIU

Meridian 1 PC Console Interface Unit

The PC-based Console application software must be installed before the PCCIU is installed. Troubleshooting tips are below.

Installing the PCCIU:

  1. Place the PCCIU flat under the PC monitor with the front panel facing forward.
  2. Meridian 1 connector: connect a DB25 system cable to the MDF connector.
    TN1: pair-1 (white/blue), TN2: pair-2 (white/orange), TN3 (PWR): pair-5 (white/slate) (>100m)
  3. PC: connect a DB9 RS-232 serial cable to the serial port on the Attendant PC.
    The supplied 9 pin cable connects to a PC COM port or Belkin USB-Serial adapter without a NULL modem.
PCCIU Rear Connections
  1. Attach a headset to the RJ32 jack or a handset to the PJ327 two-prong connector jack on either side of the PCCIU.
    Ensure that the brandline plate on the handset connector jack faces forward.
  2. Optional: connect the Power Fail Transfer pair (pairs 11 and 36) from the MDF block to the PFTU.
  3. Optional: connect a M3900 (digital telephone) to the PHONE connector. Must also connect on the MDF block (BACK_UP).
    Note: The M3900 can be used as a Night DN or as a backup telephone if the PC fails.
  4. Optional: Connect the Night, General_Purpose, and EMER_DN relays to the MDF block.
    Note: LDN0 must be configured with EMER_DN for this relay to work properly.
  5. Optional: Use the Audio Input/Output jacks to connect third-party audio applications, if any.
PCCIU MDF Connections
TN1: pr1 (w/bl), TN2: pr2 (w/or), TN3 (PWR): pr5 (w/sl) (>100m).
The remaining ground, relay, & TN connections are optional.
Note: Power TN is not needed for cable runs under 100m.

Configuring the PCCIU:

  1. Ensure that there are three free ports on the digital line card (or four if you've optionally installed a M3900 Telephone).
  2. In LD 12, configure the first two units as the Primary and Secondary Terminal Numbers (TN's). Programming is the same as the M2250: enter 2250 at the TYPE prompt. Configure the third unit as a Power unit (TYPE: PWR).
  3. Optional: In LD 11, configure the fourth unit as a NIGHT_DN / BACKUP_DN (if you installed a M3900 Telephone).
  4. Optional: If you are using a PFTU, configure a free analog line card port in LD 10

Troubleshooting

Self-test and diagnostics:

When the PCCIU powers up, it performs a self-test diagnostic routine:

If a failure occurs during the self-test, the Status LED changes to yellow and the error is indicated by the illuminated Diagnostics LEDs.
Note: Only one error is indicated at a time, in priority order from highest (1) to lowest (7).

Diagnostic LED 
1234DescriptionPriority
Self-test passed -
EEPROM failure 7
Alerter micro failure 6
Port expander failure 5
Loopback test failure 4
Secondary codec failure 3
Primary codec failure 2
RAM failure 1

Troubleshooting the Status LED:

The front-panel Status LED indicates the following:

Stand-alone test procedure:

This procedure has been know to revive a non-responding PCCIU!

  1. Disconnect the DB25 system cable to power down the PCCIU, disconnect the DB9 serial cable.
  2. Loop pins 2 and 3 on the PC port at the back of the PCCIU unit (or use a DB9 connector with pins 2 &3 shorted).
  3. Power up the PCCIU by reconnecting the DB25 system cable. Press the reset button at the back of the unit.
    IMPORTANT!
    • The reset button should only be used with pins 2 and 3 shorted.
    • The PCCIU runs its self-test diagnostics and goes into run mode.
    • The Status LED goes yellow if the Diagnostics LED's show a fault.
  4. Disconnect the DB25 system cable to power down the PCCIU. Reconnect the DB9 serial and DB25 system cables.
  5. If the PCCIU still fails to communicate with the PC, check the DB9 serial cable and the PC COM port settings.

Position Busy:

Clicking 'Busy' should activate the console, if not, check the COM port, PFTU switch, and handset.

Normal: all good, not Busy

Fault: port(s) disconnected

Fault: Handset disconnected

PC failure:

In the event of PC failure, or loss of synchronization/communication between the PC and the PCCIU, there is no alarm or event indication. The PCCIU Status LED will still show solid green and calls will still present to the console. To remove the console from service until the PC function is restored, activate the Power Fail Transfer (PFT) switch or remove the headset or handset.