Mike's PBX Cookbook

1120e Soft Keys

The Avaya 1120E IP Deskphone supports the following buttons:

In order for the Feature and Soft Keys to appear and function, 1120e keys must be programmed as follows:

KEY 00 SCR 3200                  Primary Directory Number
    01 SCN 3300                  Roll-over DN, if LHK 1
    02                           Line, intercom, or memory button 
    03                           Line, intercom, or memory button

    16 MWK 5555                  Message Center (Voicemail DN)
    17 TRN                       Transfer
    18 AO6                       Conference
    19 CFW 4                     Call Forward (4 digit)
    20 RGA                       Ring Again
    21 PRK                       Call Park
    22 RNP                       Ringing Number Pickup
    23 SCU                       Speed Call User, or SCC
    24 PRS                       Privacy Release
    25 CHG                       Charge account
    26 CPN                       Calling Party Number

Class of Sevice (CLS) options:

UNR LNA MWA PUA FNA HTA IRA NIA OLA CNDA DAPA GPUA DPUA DNDA CFXA ARHA AHA

Personal Directory

If Soft Keys for last number redial and caller log do not appear, check the following settings in Element Manager:

  1. IP Network ➤ IP Telephony Nodes ➤ Personal Directories (PD)
    Check box next to Personal Directory Server: Enable Personal Directory (PD) service on this node.

  2. IP Network ➤ Personal Directories ➤ Server Configuration
    Enter the ELAN Signaling Server IP address at Server IP Address
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