Mike's PBX Cookbook

Record Call Answering Greeting

Procedure: To create, play back, modify, or delete a Call Answering Greeting through the administration terminal, follow these steps.

Starting Point: Meridian Mail - Main Menu

Step Action
1 Select Voice Administration.
2 Select Voice Messaging Options.
Result: The system displays the Voice Messaging Options screen.
3 Move the cursor to the first Call Answering Greeting (Voice) field.
4 Select the [Voice] softkey.
Result: The current screen remains displayed; the softkey display changes to [Cancel]. The system prompts for an extension number.
5 Type the extension number of the telephone set you will use to make the recording, and press <Return>.
Result: The phone rings.
6 Pick up the telephone handset.
Result: The system displays the recording softkeys.
7 Select the [Record] softkey.
Result: The system displays the [Stop] softkey in place of the [Record] softkey. You hear a tone through the telephone receiver.
8 At the tone, begin speaking into the receiver.
Note: Recording stops automatically if the greeting exceeds the Maximum Prompt Size or the Record Timeout set in the Voice Services Profile.
9 To stop recording, select the [Stop] softkey.
Result: The recording stops automatically, and the system again displays the recording softkeys.
10 Use the following table to determine the next step.
11 Select the [Play] softkey.
Result: If a recording is available, it is played. The system displays the [Stop] softkey.
Note: If there is no current recording, the system displays a message on the console.
12 To stop the playback at any time, select the [Stop] softkey.
Result: The system again displays the recording softkeys.
13 To delete the recording, select the [Delete] softkey.
Result: The system displays the [OK to Delete] and [Cancel] softkeys. You are requested to confirm the deletion.
14 Use the following table to determine the next step.
15 To cancel the deletion, select the [Cancel] softkey.
Result: The recording is not deleted. The system again displays the recording softkeys.

IF you want to THEN...

  • play back the recording go to step 11.
  • delete the recording go to step 13.
  • cancel the deletion go to step 15.
  • record the greeting again go to step 7.
  • save the recording go to step 17.
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