Mike's PBX Cookbook

CallPilot network backup

CallPilot can easilly be backed up to a shared network drive, this procedure describes how.

warning DO NOT underestimate the importance of keeping good backups!
Remember to perform these steps, and schedule regular backups.

Share a network drive:

1) On an ELAN connected PC (example:10.10.10.10):

  1. Make a new folder labeled Backup and share it by right-clicking and selecting: properties/sharing/.
  2. Click on share this folder.
  3. Make it accessible to other users and allow them to modify files (each server or pc may have different settings)
  4. Click start/settings/control panel/system/computer name and view Workgroup name chances are its WORKGROUP

2) Go to Call Pilot Server:

  1. Click start/settings/control panel/system/computer name and view Workgroup name chances are its WORKGROUP
    (put them all in same workgroup name if youre going to use this as a backup tool)
  2. Map the network drive by going to start/settings/control panel/ and at the top click on Tools/ map network drive.
    The drive letter can be any letter, type in the PC IP Address and folder to back up to ie. \\10.10.10.10\Backup, then click Finish.
IMPORTANT!  If you use a network drive for unattended scheduled backups, make sure the energy settings prevent the host PC from sleeping or hibernating, otherwise the backup will fail.

Add backup device in CallPilot manager:

  1. Select System\BackupRestore\ and at Select Task find: Maintain and Configure Back Up Devices. The PrimaryTapeServer is the default device.
  2. Click Add Device, Device Name - Call Pilot to PC Backup, path is the shared PC's IP address and the folder to back up to: ie. \\10.10.10.10\Backup.
  3. The newer systems may ask you for Username/Password which is the PC's login name and User Password.
  4. Confirm password, and click Save.
  5. Now go back to System\Back up Restore\ Backup and schedule a backup to the new device CallPilot to PC Backup.
    eg, Weekly: User Archive, and Application Archive. Monthly: Full-system Backup.
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