Algo USB AutoBox
Upgrade to support Microsoft DirectX 9.0 or above
The installation of DirectX 9.0 as part of a Windows Update causes the following symptoms with the 4102 USB AuxBox:
User is unable to set the Keep/Lock field, and the audio file disappears when pressing Start.
Download solution here, and install as per instructions below for regular software.|
Please note: This solution only corrects newly recorded calls.
Download USB AuxBox Software Update V 1.2
Software Installation Instructions
Do not remove your existing software (please ensure you have a version of the AuxBox Recorder Software
currently installed on your PC).
Shutdown the software if it is currently running.
Start the download by clicking on the cd link above.
Save the downloaded file to your AuxBox installation
directory. You will want to select the option to save the file
to disk; not the option to open or run the file.
The default location for your AuxBox installation directory is the "C:\Program Files\AuxBox" folder. Use the "Save As" Dialog Box that appears to first select "C:", then the "Program Files" folder, then the "AuxBox" folder. At this point you should see an existing file "AuxBox.exe" in this folder. Select the "Save" button, and when prompted about overwriting the existing file in this location, select "Yes" or "Overwrite".
This will complete your installation of
the new software version 1.2. Open the software as before, and ensure that the version
number in Help>About matches the version you just
Download USB AuxBox Firmware Update V 18
Firmware Installation Instructions
Start the download by right clicking on the cd link above.
Select "Save Target As" and save the downloaded file
"8515-018.hex" to your harddrive by specifiying "C:", then the "Program Files" folder, then the "AuxBox" folder. Note the location where you save it.
Connect power to the AuxBox and connect the USB cable between the AuxBox and your PC.
Open the AuxBox Recorder Software on your PC.
In the "SetUp" menu, select "Upgrade AuxBox Firmware" (select "Continue" when prompted).
Use the Open dialog box that appears to select the file "8515-018.hex" from the location where you saved it.
Wait for download to complete. This will take up to 30 seconds (line count will go to about 200-300).
It is recommended that you download BOTH the software and firmware when doing an upgrade
to ensure all new features work correctly.