Mike's PBX Cookbook

Datapulse PBX Configuration

The Datapulse Intuition 1000 Software supports three PBX interface types:

  1. 2250 Attendant Console (via serial connection).
  2. Console Interface Unit (via serial connection).
  3. Intuition Gateway (a TDM to IP gateway server, via network connection).

The PBX interface type is selected during Intuition 1000 software configuration.
Regardless of which PBX interface type is used (2550, CIU, or Gateway), the PBX programming (below) is the same.

1. Configure PBX Terminal Number

Configure a 2250 Attendant Console in Overlay 12 as shown. Accept the default responses except for those highlighted. If using Busy Verify or Barge-In features, they must be configured on keys 00 and 01 respectively. This configuration is used irrespective of whether CIU, 2250 or Intuition Gateway interface type is selected.

>ld 12
REQ: new 
TYPE: 2250        All console hardware options are "TYPE: 2250" 
TN   0 0 9 0      Enter the Terminal Number. eg, slot 9, unit 0
SETN 0 0 9 1      Secondary TN, required for consoles, eg, adjacent unit
CUST 0                   
ANUM xx           Attendant console number
CPND CNDA         Call Party Name Display Allowed
KEY 00 BVR        Busy Verify Key - must be configured on Key 00
KEY 01 BIN        Barge In - must be configured on Key 01
KEY 02 BKI        Break In
KEY 03 EES        End-to-End Signaling
KEY 04
KEY 05 DPD        Display Destination
KEY 06 DPS        Display Source
KEY 07 DCW        Display Calls Waiting
KEY 08 MTM        Display/Change Time
KEY 09 MDT        Display/Change Date
KEY 10 MIK        Message Indication
KEY 11 MCK        Message Cancellation
KEY 12 PRK        Call Park
KEY 13
KEY 14
KEY 15
KEY 16
KEY 17
KEY 18
KEY 19

Customer Attendant Consoles are printed in LD 20.

2. Configure PBX Customer Data Block

The following system-wide configuration changes are made to the Customer Data Block to ensure the correct operation of the Attendant Console and Intuition 1000. Accept the default responses except for those highlighted. The OPT prompt responses are each followed by a space, then press return after the last entry.

>ld 15
REQ chg
TYPE att_data 
OPT           Enter the following followed by space, press return when finished...

  ABDA        Attendant Busy Display (denied) allowed
  AHA         Autohold on Loop Key Allowed
  EBIN        Extended Break-In Indication. Only allowed with package 127
  BIXA        Break-In to external call Allowed. Requires package 127
  BLA         Break-In to Line Lockout Set Allowed. Requires package 127
  BOHA        Position Busy with Calls on Hold Allowed. Requires package 131
  IC2         Two key/lamp strips = 20 ICIs
  XTG         Exclude key/lamp expansion module
  IDP         Include Digit Display
  ILF         Include Lamp Field array
  XBL         Exclude Enhanced Busy Lamp Field
  NCD         When Attendant Console Group (ACG) in Nights, redirection is denied
  LOD         Lockout Denied
  PSA         Presentation Status selection allowed on consoles (package 169)
  RECA        Attendant calls is redirected when all but one console is busy
  REA         Release on Exclusion Allowed
  SYA         Secrecy Allowed
  SIAA        Source Included when Attendant dials Allowed
  ATDA        Attendant Through Dialing Allowed (now press return!)

ATDN 9        Attendant DN. Presents call to all configured Consoles
ICI 0 DL0     Corresponds to ATDN - see below (DLDN)
ICI 1 LD0     Corresponds to LDN0, which is configured in the LDN_DATA - see below
ICI 2 LD1     Corresponds to LDN1, which is configured in the LDN_DATA - see below
CWUP yes      Enable the Call Waiting "thermometer" (Queue Meter)
CWCL 1 4      Call Waiting: call thresholds, lower and upper (calls)
CWTM 10 60    Call Waiting: time thresholds, lower and upper (seconds) 
CWBZ yes yes  Buzz tone when either upper value met, and when a call enters queue

Directory Numbers: Up to 5 Listed Directory Numbers (LDN) can be defined, and associated with any or all Attendant consoles.
LDN0 must be defined for ISDN PRI DID service. The length of LDN0 determines the number of trailing digits translated as the dialed DN on PRI DID routes.

>ld 15
REQ chg
TYPE ldn_data Configure LDN_DATA
DLDN yes      Departmental Listed Directory Numbers
LDN0 xxxx     Listed Directory Number 0
LDA0 all      Attendant consoles associated with LDN0 (1-63, ALL)
LDN1 xxxx     Listed DN 1
LDA1 all      Attendant consoles associated with LDN1 (1-63, ALL)

ATT_DATA and LDN_DATA configuration is changed in LD 15, and printed in LD 21.

3. Configure Datapulse Intuition 1000 Software

Double click ConfigWizard. Choose the default radio button 'Use existing data source' in the Database connection method pane. Click Next...

1. Configuration Options

2. PBX Interface: 2250, CIU, or GW

3. Gateway IP Address

Select the appropriate hardware connection, 2250, CIU, or Intuition Gateway,

4. Incoming Call Identifier keys

5. Flexible feature keys

6. Number plan Config.

If you need to modify the configuration at a later stage, go to: Switchboard > Options > Configure
Or, re-run the Configuration Wizard by accessing it at: c:\Program Files\Mettoni\Intuition 1000\ConfigWizard.exe

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