Customer Options Guide
LD 15: Customer Data Block
Features and options often need to be enabled at the "customer level" before they're available at the "user level", eg: LRA!
➤ The CDB is printed in LD 21, as part of the FTR_DATA block. For example:
OPT ABDD AHD BIND BIXD BLD BOHD CFO CFRD
COX CPA CTD DBA DNX DSX DRE
DSTD FACD HTU HVD IBL IC1 IDP XLF
IHD ITG FKA LOA LRA MCI MCTD CUI
MWUD NCD PCMD PSD PVCA RECA REA RND
RTR RTA ROX SBD SDDE SIAD SLD SYA
THPD TTAA VOBD CWRD HLPD HRLD
CXOD
➤ To change a Customer Option (in LD 15):
REQ: CHG Change... TYPE: FTR_DATA Customer Features and options CUST xx Customer number, usually 0 OPT a...a Customer Options, see below...
- Multiple option changes, separated by spaces, are allowed in response to the OPT prompt.
- A <CR> enters the option(s) specified, and is followed by either the next prompt or a system message.
- After a successful entry, the Customer Data Block is updated and saved.
Customer Options:
| OPT (LD 15) | Description | ||
|---|---|---|---|
| ABDD | ABDA | Attendant Busy Display (Denied) Allowed | |
| AHD | AHA | Autohold on Loop Key (Denied) Allowed | |
| AMD | AMA | Attendant Monitor (Denied) Allowed | |
| ATDA | ATDD | Attendant Through Dialling (Allowed) Denied | |
| BIND | BBIN | EBIN | Break-In Indication (Denied) Basic or Extended |
| BIXA | BIXD | Break-In to external call (Allowed) Denied | |
| BLA | BLD | Break-In to Line Lockout Set (Allowed) Denied | |
| BOHD | BOHA | Position Busy with Calls on Hold (Denied) Allowed | |
| BWTD | BWTA | Breakin Warning Tone (Denied) Allowed | |
| CCBD | CCBA | Collect Call Blocking (Denied) Allowed | |
| CFO | CFF | Call Forward Class of Service determined by: (Originating) Forwarding party. | |
| CFRD | CFRA | Call Forward Reminder tone for 500/2500 telephone (Denied) Allowed | |
| CHDD | CHDA | Charge Display at end of call (Denied) Allowed | |
| COX | COP | Central Office call (No Priority) / Priority for Ringing | |
| CPD | CPA | CPN | Call Park Option: (Denied) Allowed or Network wide |
| CTD | CTA | Camp-On Tone (Denied) Allowed | |
| CUI | MTI | Cl lamps show 'Attendant Console Group (AGC)' or 'Multi-Tenant Service (MTS)' information | |
| CWRD | CWRA | CFNA treatment for Call Waiting calls on a DN (Denied) Allowed | |
| CXOD | CXOA | Call Forward External Override: (Disallowed) Allowed - allows call-forward to a CDP or DSC | |
| DBD | DBA | Flexible Incoming Tones on digital sets (Denied) Allowed | |
| DNCA | DNCS | Calls disconnected after the number of ring cycles defined by NFNA while in Night Service. | |
| DNX | DNI | ACD Dialed Number Identification Service feature (Excluded) Included | |
| DRE | DRT | Queue thermometer REST (Excludes) Includes Inter-Attendant calls, Recalls and Metered calls | |
| DSTD | DSTA | DID call to Second degree busy Treatment (Denied) Allowed | |
| DSX | DSI | Data Services or server is (Excluded) Included | |
| FACD | FACA | Flexible Attendant Call Waiting thresholds (Denied) Allowed | |
| FKA | FKD | Forward Key (Allowed) Denied | |
| GPAD | GPAA | Group Pickup Alert (Denied) Allowed | |
| HLPD | HLPA | Individual Hold Lamp Option (Denied) Allowed. | |
| HRLD | HRLA | Individual Hold Release Option (Denied) Allowed. | |
| HTU | HTR | Hot Line access (Unrestricted) Restricted | |
| HVD | HVA | Handsfree Voice call (Denied) Allowed | |
| IC1 | IC2 | Key-lamp strips: (One) or Two = 10 or 20 ICIs | |
| IHD | IHA | Individual Hold (Denied) Allowed | |
| LLCD | LLCA | Line Load Control commands in LD 2 (Denied) Allowed | |
| LOD | LOA | Lockout (Denied) Allowed | |
| LRD | LRA | Last Number Redial (Denied) Allowed | |
| MCTD | MCTA | Malicious Call Trace signal (Denied) Allowed | |
| MCX | MCI | Message Center: (Excluded) Included | |
| MKRA | MKRL | Multiple Key Ring: (All) Lowest | |
| MWUD | MWUA | Message Waiting Unconditional (Denied) Allowed | |
| NCD | NCA | Redirection of Attendant calls when group (ACG) is in Night Service: (Denied) Allowed. | |
| PCMD | PCMA | Periodic Clearing with Meridian Mail (Denied) Allowed | |
| PSD | PSA | Presentation Status selection on attendant (Denied) Allowed | |
| PVCA | PVCD | Prevention of reciprocal Call Forward (Allowed) Denied | |
| REA | RED | Release on Exclusion Allowed/Denied | |
| RECA | RECO | Attendant calls will be redirected when (All) All but one are busy | |
| RND | RNA | Ring Again No Answer (Denied) Allowed | |
| ROX | ROI | Recorded Overflow Announcement (Excluded) Included | |
| RTD | RTA | Coordinated Dialing Plan routing feature (Denied) Allowed | |
| RTR | ROR | (Terminating) or Originating side of call determines ringing or buzzing | |
| SDDE | SDAL | Single Digit Access to Hotel Services (Denied) Allowed | |
| SBD | SBA | Flexible Incoming Tones for SL-1 telephones (Denied) Allowed | |
| SIAD | SIAA | Source Included when Attendant dials (Denied) Allowed | |
| SLD | SLA | Slow Answer Recall Enhancement (Denied) Allowed | |
| SYD | SYA | EHS | Secrecy: (Denied) Allowed or Enhanced |
| THPD | THPA | ACD Threshold Percentage (Denied) Allowed | |
| TOA | TOD | Attendant Monitor Tone (Allowed) Denied | |
| TTAD | TTAA | Time To Answer and Abandoned call records (Denied) Allowed | |
| VOBD | VOBA | Make Set Busy and Voice Call Override Enhancement (Denied) Allowed | |
| XBL | IBL | Enhanced Busy Lamp Field: (Exclude) Include | |
| XDP | IDP | Digit Display on Console: (Exclude) Include | |
| XLDN | NLDN | Network-wide LDN (Denied) Allowed | |
| XLF | ILF | Lamp Field array: (Exclude) Include | |
| XTG | ITG | Attendant Trunk Group Busy Keys: (Exclude) Include - used for status and busy-outs | |