Mike's PBX Cookbook

Network Attendant Service

Network Attendant Service (NAS - package 159) allows the operator to be located anywhere on the network.

To send operator calls to 850000, build a table in LD 86 as follows:

REQ  new
CUST 0
FEAT nas           - Feature = NAS (Network Attendant Service)
TBL  0             - NAS routing Table 0 is the customer routing table
ALT  1             - Attendant Alternative number
ID   850000        - Digits (up to 16) dialed to reach a remote attendant
ALT  
TODS 0             - 0 is the Catch-all period, so start/stop times are not needed
ALST  :  1
DBK  N  :  y       - Enable Drop Back busy option
QUE  N  :  y       - Enable Queuing to route
TODS               - Hit return to end

When we print the table (LD 86), it's displayed as follows:

REQ  prt
CUST 0
FEAT nas
TBL  
 
TBL 00 
 
TOD 00:
ALT0      1     DRBK= YES   QUE= YES 
 
 
ALT 1    ID= 850000

To build a time of day schedule, enter a number other than 0 at TODS, and continue with start/stop times and days of week:

REQ  new
CUST 0
FEAT nas
TBL  0
ALT  1
ID   850000
ALT  
TODS 1
PER    09 00 17 00               - Start and stop times for the schedule period
DAYS  1 2 3 4 5 6 7 :  x6 x7     - Remove Saturday and Sunday from our schedule
ALST  :  
TODS 

When we print the table, the time of day schedule is displayed as follows:

REQ  prt
CUST 0
FEAT nas
TBL  0
 
TBL 00 
 
TOD 00:
 
TOD 01:    09:00 TO 17:00  MON TUE WED THU FRI 
 
 
ALT 1    ID= 850000

To activate or Network Attendant Service, either put a NAS key on the local console(s), or force it in the customer data block. Print consoles in LD 20, add, change, or out in LD 12:

REQ  chg
TYPE 2250
TN   8 0 0 0
SETN 008 0 00 01 
ANUM 
IADN 
SSU  
ICDR 
CPND 
LANG 
EBLF 
SGRP 
QTHM 
DAPC 
KEY  10 nas    - Network Attendant Service key
KEY  11 nul    - Remove feature or function from key

Check/Set NAS Status

Network Attendant Service status can be checked and/or changed with the console NAS key, or from the terminal:

To check the status of the NAS feature, print NET_DATA in LD 21:

To change the status of the NAS feature, go to LD 15:

The following shows the NET_DATA data-block, printed in LD 21:

>ld 21
PT1000 
 
REQ: prt         - Print
TYPE: net        - Net_data
TYPE NET_DATA
CUST 0
 
TYPE NET_DATA
CUST 00 
OPT RTA 
AC2 
FNP YES
ISDN YES
  PNI 1 
  PINX_DN 
  MBG 0 
  BSGC 65535 
  PFX1 622
  PFX2 7230
  HLOC 
  LSC 
  RCNT 5 
  PSTN NO
  TNDM 15 
  PCMC 15 
  SATD 1 
  OCLI NO  
TIDM NO
DASC 
ROPT NRO
DITI YES
TRNX YES
EXTT YES
FTOP FRES
APAD 0  0 
VNR NO
NIT 8 
NAS ATCL YES     - Network Attendant Service Attendant Control allowed
NAS ACTV YES     - Network Attendant Service routing Activated
FOPT 14 
CNDN 
CNAT 
PCAT 
CNIP YES
DMWM NO
MWNS NO
 
REQ: 
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