Mike's PBX Cookbook

Group Hunting

One of two hunting types may be specified to determine the order in which the extensions in the group will be searched to find a free extension. These are :-

Any member can opt out of the group to prevent being accessed via the pilot DN.
Users enter a Flexible Feature Code for Group Hunt Termination Deactivation - GHTD (e.g. #59).
Digital set users may have a dedicated key to opt out.

Feature Implementation

This feature is implemented in two stages:

Examples:
Two examples are given below.
Example 1 details the steps taken to change the extensions in an existing group.
Example 2 details how to create a new group.

Example 1 - Changing the Extensions In a Departmental Hunt Group

In this example an extension (DN 2555) is added to the group identified by Pilot DN 2111.
The procedure consists of three parts:-

  1. Using LD 57 to obtain the list number for Pilot DN (2111)
  2. Using LD 20 to print the extensions in the list.
  3. Using LD 18 to change the list

1. First find the list number.

> LD 57

REQ PRT
TYPE FFC Always enter FFC to this prompt.
CUST 0
CODE PLDN Request printout of Pilot Directory Numbers.
The system responds by printing out all Pilot DNs defined on the system.
CUST 0
FFCT YES

PLDN 2000
USE GPHT
LSNO 050
HTYP RRB
CFWI NO
MQUE 0

PLDN 2010
USE GPHT
LSNO 051
HTYP RRB
CFWI NO
MQUE 0


PLDN 2111 Pilot DN is 2111.
USE GPHT Used for Group Hunting.
LSNO 063 List number 63.
HTYP RRB Round Robin type hunting.

CFWI NO NO indicates that any extension in the group that activates Call Forwarding will be excluded from the hunt group (YES would indicate that any extension in the group that activates Call Forwarding will still be included in the hunt group.)

MQUE ALL Calls may be queued when all extensions in the group are busy.

ACTM indicates that the number of calls allow to queue will be equal the number of Active memb

**** Exit Program 57.

2. Now print the extensions in list 63.

>LD 20

REQ PRT
TYPE GHT
LSNO 63 Specify the list number.
SIZE This is a system response indicating the maximum number of extension permitted in this list.
RNGE You can limit the number of group members (extensions) printed by specifying the numbers of the stores you wish to print. Carriage return indicates that all stores are to be printed.

The system responds with the listing.

GHLN 0063 List number.
GHT List type.

PLDN 2111 Pilot DN.
DNSZ 4 Indicates that the DNs stored have a maximum of 4 Digits.
STOR 0 2202 DN 2202 is held in store 0.
STOR 1 2303
STOR 2 2404
STOR 3 2505
STOR 4 Store 4 is spare.
STOR 5

REQ end.

3. In this third stage we add DN 2555 to list 63.

>LD 18

REQ CHG
TYPE GHT Identify the type of list.
LSNO 63 Identify the list number.
SIZE
WRT
STOR 4 2555 Add DN 2555 to the spare store number 4.
WRT
STOR

REQ end

Note: To delete an entry from a store, select the store as if you were changing its contents (above) and press the space bar twice then carriage return until the REQ prompt appears and then exit the program.

Example 2 - To ceate a new Hunt Group

LD 18

REQ new
TYPE ght
LSNO x
DNSZ 4 ( dn digit length )
SIZE 10 define max number of DN's in list
WRT c/r
stor 0 1st dn
WRT c/r
stor 1 2nd DN
WRT c/r
stor 2 3rd dn
.... 

.... and so on until list is complete

LD 57

REQ chg
TYPE ffc
CUST 0
FFCT c/r
CODE pldn
PLDN (enter pilot dn here)
use gpht (group hunt)
lsno xx (pilot DN is assigned to this list number...)
htyp rrb (indicates round robin hunting LIN for Linear hunting)
cfwi no
mque all
pldn (create another Pilot - C/R till you see REQ)

REQ end 

End of procedure.

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