Mike's PBX Cookbook

Feature Activation Codes

Introduction

Extension features of the Meridian system can help extension users save time and effort, making their working day more efficient.
Features are activated and deactivated by keying codes into the telephone set and, in the case of digital sets, by pressing keys for certain features. There are two methods of invoking features, namely Special Prefix (SPRE) code working and Flexible Feature Code (FFC) working.

Flexible Feature Code (FFC) Working

Flexible Feature Code working allows the System Administrator to assign their own codes to chosen features. This allows each Meridian 1 to be tailored to a logical pattern of codes to suit each company or to retain the same feature codes as those used on their previous telephone system. Flexible Feature Codes are set and printed through Program 57. Refer to Flexible Feature Codes.

Feature Name FFC
Authorisation code *21
Automatic set relocation *90
Automatic set removal *92
Automatic Wake-up *40
Automatic Wake-up (Cancel) *41
Automatic Wake-up (Verify) *42
Call Forward all calls #1
Call Forward all calls (Cancel) #1
Call Forward Destination Deactivation *29
Call Forward/HUNT override via FFC *27
Call Park #51
Call Park Retrieve #52
Cancel Remote Call Forward *57
Charge Account #56
Electronic Lock (Off) *59
Electronic Lock (On) *58
Group Hunt - Opt in #58
Group Hunt - Opt out #59
Internal call forward #67
Internal call forward (Cancel) #68
Last Number Re-dial *44
Maintenance access for telephone *93
Feature Name FFC
Make Set Busy (500) [Deny] #62
Malicious Call Trace *28
Night Service pick-up *8
Override *26
Permanent Hold #55
Pick-up, Call **0
Pick-up, Directed *09
Pick-up, Group *00
Remote Call Forward *56
Ring again #31
Ring again (Cancel) #32
Set based Administration - Installer *96
Set based Administration - User *97
Speed Call, Erase entry #34
Speed Call, Controller Code #33
Speed Call, User Code #23
System Speed Call, User Code *3
Station control password change *98
Store called number *24
Stored number, Re-dial *25
Trunk Maintenance *91
Trunk verify code *95

SPRE Code Working

This method of working is not very common. These codes are used by extension users without multi frequency tone key phones.

SPRE code working consist of two parts:- SPRE code followed by Fixed Feature Code

The SPRE code tells the system that a feature is about to be activated or deactivated and the Fixed Feature Code identifies the particular feature.

The SPRE code can be changed to be any value (maximum 4 digits) so long as it doesn't clash with the extension number range or access codes for routes. The Option 11 system default SPRE code is 12. (Print the SPRE code in LD 21, PRT, FTR_DATA).

The Fixed Feature Codes however cannot be changed. Common codes are below:-

Feature Name FFC
Ring Again 1
Cancel Ring Again 2
Answer Call Pickup 3
Answer Group Pickup 94
Directed (DN) Pickup 95
Authorisation Code 6
Call Park 71
Retrieve Parked Call 72
Dial System Speed Call 73
Store Speed Call (personal) 75
Dial Speed Call (personal) 76
Dial Speed Call (system) 73
Feature Name FFC
Call Forward all Calls 74
Call Forward All Calls (cancel) 74
Hold (Permanent) 77
Store Number for Redial 78
Dial Stored Number Redial 79
Last Number Redial 89
Night Service Pickup 4
Charge Account 5
Automatic Set Relocation 81
Internal Call Forward 9914
Internal Call Forward (Cancel) 9914
Malicious Call Trace 83
User Selectable Call Redirection 9915

Activating Features From Digital Sets

With digital sets some features must be assigned to a programmable key whereas other features can be invoked either by dialing a feature code or be assigned to a key.

The following features if used must be assigned to a programmable key for activation:-

The following features may be assigned to a key or invoked using the relevant feature code :-

Listing all the Flexible Feature Codes on your System

You can print out the current code for all FFCs on your system using Program 57.

LD 57  - Load Program 57.

REQ PRT
TYPE FFC Flexible Feature Code
CUST  0 Set to 0 unless using the multi-customer feature
CODE ALL List every code

 The system responds by printing all FFCs, and a typical printout is shown below.

CUST 00
FFCT YES
ASRC *90
AUTH *21
AWUA *40
AWUD *41
AWUV *42
CDRC #56
CFWA #1
CFWD #1
CFWV
COND
CPAC *52
CPRK *51
C6DS
DEAF
DPVS
ELKA *58
ELKD *59
PLDN 2090
USE GPHT
LSNO 59
HTYP RRB
CFWI NO
MQUE 0
GRPF
HOLD #55
CFHO
IMS
MNTC *93
MTRC *28
OVRD *26
RPAX
RPAN
ITXX
PUDN *09
PUGR *00
PURN **0
RCFA *56
RCFD *57
RCFV
RDLN *44
RDNE
RDSN *25
RDST *24
RGAA #31
RGAD #32
RGAV
RMST
SCPC *98
SPCC #33
SPCE #34 
SPCU #23
SSPU *3
TFAS *8
TRMD
TRVS *95
USTA
LILO
NRDY
GHTA #58
GHTD #59
SADS
SAEN
SALK
SAUN
ATDA
ATDD
CWGA
CWGD
MSBA #61
MSBD #62
MWUA
MWRA
MWUD
AREM *92
ADMN *91
ICFA #67
ICFD #68
ICFV
USCR #69
INST *96
USER *97
BNRA
BNRD
CCFA
CCFD
OCBA
OCBD
OCBV
CFDD *29

Listing a Particular Flexible Feature Code

You can identify the code for a particular feature by using the Program 57.
The following example shows how to print the Flexible Feature Code associated with the "Ring Again Activation (RGAA)" feature.

LD 57  - Load Program 57.

REQ PRT  
TYPE FFC Flexible Feature Code
CUST  0 Set to 0 unless using the multi-customer feature
CODE RGAA Ring Again Activation

 The system responds with:-

CUST 00
FFCT YES Flexible Feature Confirmation Tone
RGAA #31 .
CODE Carriage return back to the REQ prompt

Adding a New Flexible Feature Code

A code for any FFC can be added using Program 57.
The following example shows a new "Ring Again Activation Code (RGAA)" of #66 being added:

LD 57  - Load Program 57.

REQ CHG Change
TYPE FFC Flexible Feature Code
CUST 0
FFCT
CODE RGAA Enter the feature
RGAA #66 Enter the desired code
RGAA Carriage return back to the REQ prompt
CODE

Deleting a Flexible Feature Code

Use Program 57 to delete an FFC.
The following example shows a "Ring Again Activation Code (RGAA)" of #66 being deleted:

LD 57  - Load Program 57.

REQ OUT Delete a code
TYPE FFC Flexible Feature Code
CUST 0
ALL NO
CODE RGAA Enter the feature
RGAA X Enter an X to remove
RGAA #66 Enter the current code to out it
RGAA Carriage return back to the REQ prompt

Changing a Flexible Feature Code

To change an FFC delete the existing code and then add the new code.

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