Building a PCA
Personal Call Assistant - PCA
Calls to a DN automatically, and simultaneously, call a second (mobile) telephone. The call can be answered on either device. Personal Call Assistant (PCA) requires package 398.
Example: 2222 calls 3333, which is configured with PCA. The PCA extends the call to a second DN, and the call rings on 3333 and 555-4444 simultaneously. The first to answer assumes control, and the other set stops ringing. If the call is not answered, any redirection treatment on either set is invoked (voice-mail).
Note: PCA passes the originator's Calling Line Identification (CLID) to both called party's. The PTT must allow this!
Programming:
▶ LD 15 - Enable PCA at the Customer Level
| Prompt | Response | Description |
|---|---|---|
| REQ | CHG | Change... |
| TYPE | FTR_DATA | Features and Options Data Block. |
| PCA | ON | Enable Personal Call Assistant. |
▶ LD 11 - Build a PCA by entering the following:
| Prompt | Response | Description |
|---|---|---|
| REQ | NEW | New... (or CHG to edit) |
| TYPE | PCA | Personal Call Assistant |
| TN | l s c u | PCA's are built on virtual superloops (LD 97) |
| SCPW | XX | Station Control Password. Not prompted if SCPL = 0 (LD 15). |
| NCOS | XX | |
| TGAR | XX | Assign an NCOS and TGAR to allow the external call |
| KEY | 0 SCR XXXX | Users desk phone DN. Must not be MARPed to this TN |
| KEY | 1 HOT P X YYY | X length, YYY number, including access code, of the associated device. Optionally, end the number with # (end of string) to speed up out-dialing. |
▶ LD 57 - Configure the Flexible Feature Codes:
| Prompt | Response | Description |
|---|---|---|
| REQ | CHG | Change FFCs, or PRT. |
| TYPE | FFC | Feature Flexible Code. |
| FFCT | (NO) YES | Flexible Feature Confirmation Tone. |
| CODE | PCAA | Code to activate PCA or change the HOT P DN. |
| PCAA | xxxx | Code number. |
| CODE | PCAD | Code to deactivate PCA. |
| PCAD | yyyy | Code number. |
| CODE | PCAV | Code to verify the status of PCA. |
| PCAV | zzzz | Code number. |
Operation:
Use the three Flexible Feature Codes (FFC) to activate, deactivate, or change the target DN on a PCA from the set.
- To activate or change PCA, enter the PCAA FFC.
- To deactivate PCA, enter the PCAD FFC.
- To verify the current status of PCA, enter the PCAV FFC.
Enter the prime DN of the terminal, followed by the Station Control Password (SCPW), and #. Listen for a confirmation tone.
This tone indicates that the password and extension match and the procedure was successful. If you hear a fast busy tone, the procedure failed and you must hang up and try again. The confirmation tone is provided only when FFCT = YES in LD 57.